CNET logo Why You Can Trust CNET

Our expert, award-winning staff selects the products we cover and rigorously researches and tests our top picks. If you buy through our links, we may get a commission. Reviews ethics statement

LG AX490 (Alltel Wireless) review: LG AX490 (Alltel Wireless)

The LG AX490 is a decent midrange cell phone with a new keypad that should appeal to those who text-message frequently.

Kent German Former senior managing editor / features
Kent was a senior managing editor at CNET News. A veteran of CNET since 2003, he reviewed the first iPhone and worked in both the London and San Francisco offices. When not working, he's planning his next vacation, walking his dog or watching planes land at the airport (yes, really).
Kent German
6 min read
Though the real story lies inside Alltel's LG AX490 phone, you can see at first glance that the handset is designed a bit differently from other flip phones. With sleek, curvy lines and two deliberately placed silver strips that resemble headlights, the AX490 looks a bit like a black race car. The semblance is no accident, as the handset comes with several NASCAR and racing-themed wallpapers, games, and sounds to appeal to your inner racing fan. The AX490 speaks to avid text messengers with the U.S. introduction of the Fastap keypad, which combines a standard 12-button numeric keypad with a full alphabetic keyboard. That alone makes the handset worth a look, but you'll also find Bluetooth, a speakerphone, and a VGA camera. The AX490 costs $209 if you pay full price, but you can get it for as low as $29 with service.

At 3.7 by 1.9 by 1.0 inches and 3.8 ounces, the AX490 isn't the smallest phone around, but it's still compact enough for easy portability. Its relatively slim profile allows it to slip into a front pants pocket without any trouble. A stubby external antenna adds a tad more girth, but the phone is comfortable to hold in the hand while talking. What's more, it's solidly constructed. The postage stamp external display shows 65,000 colors and four lines of text (96x64 pixels). Displayed information includes the time, date, battery life, signal strength, and caller ID (where available). It also supports photo caller ID, and you can use it as a viewfinder for self-portraits. To showcase the racing theme, you can set wallpapers of your favorite racer's numbers to scroll by as if they're on the move.


LG AX490 (Alltel Wireless)

The Good

The LG AX490 has a sleek design, a solid midrange feature set, and good performance. It also offers an intriguing new alphanumeric keypad.

The Bad

The LG AX490 has a dim internal display; the new keypad entails a learning curve.

The Bottom Line

The LG AX490 is a decent midrange cell phone with a new keypad that should appeal to those who text-message frequently.

Above the display is the VGA camera lens, while the camera flash sits just below it. Stereo speakers are set into the two silver strips at the bottom of the front flap (the ones that resemble headlights). A dedicated camera button is on the right spine, while a volume rocker and voice command/recording buttons rest on the left spine.

The internal display isn't particularly impressive. Measuring 1.75 inches diagonally (128x160 pixels), it supports nine lines of text. Though it supports 262,000 colors, it isn't the most high-res screen we've seen. Colors were dim in our tests, and most graphics looked a bit grainy. On the other hand, it was decent for scrolling through the basic LG menus (available in two styles). You can change the backlight time and the font size and color.

Below the display are the navigation buttons, which are large and easy to use. A four-way toggle gives one-touch access to the ring-tone menu, the Web browser, Alltel's application downloads menu, and the messaging tool. There's an OK button in the toggle's center that in standby mode opens a special My Menu where you can program up to 12 (one of each numeric keypad button) user-defined shortcuts. Flanking the toggle are two soft keys that open the menu and the phone book when the phone is standby mode, while below it are the talk and end/power keys and a dedicated back/speakerphone control--nice.

Crazy keys: the AX490 features a new type of keypad.

We've kept you waiting long enough, so it's on to the AX490's star attraction: the Fastap keypad by Digit Wireless. Alltel is the first U.S. carrier to offer Fastap and for the most part, we like what we see. Set in the midst of the usual 12-button numeric keys are small round buttons for each letter of the alphabet. Designed for quicker and easier messaging, they essentially give users a full alpha keyboard. For this phone at least, you can forget the usual text-message tap dance that comes from pressing keys multiple times to select the correct letter. The alpha keys are quite tactile, and we like that they're raised above the numeric keys. Without a doubt, text messaging is quick, though it's worth noting that Fastap involves a steep learning curve. Because the letter buttons are arranged in alphabetical order, we hunted around for a while before we remembered the correct location of the letter (we didn't even try typing by feel). Some users may not like this arrangement and be more inclined to use a phone with a QWERTY keyboard, but we think Fastap offers a nice alternative in a compact form factor.

The numeric buttons also take some getting used to. Because of the additional letter buttons, the numeric keys are a bit smaller than you might expect, and it was weird at first to reach past the raised letter buttons to press a number. Also, they are a bit slippery. Fortunately, all controls are brightly backlit, and we like that the AX490 has dedicated shift, space, and symbol keys. You can even use the letter keys to dial numbers that use words (as with many 800 numbers), and the phone will convert the letters to numbers automatically. In keeping with the racing theme, the keypad looks a bit like a checkered flag.

The AX490 has a 500-contact phone book with room in each entry for five phone numbers, two e-mail addresses, and notes. You can save callers to groups or pair with a phone or one of 31 polyphonic ring tones. Basic offerings include a vibrate mode, text and multimedia messaging, an alarm clock, a calendar, LG's handy tip calculator, a notepad, a world clock, a stopwatch, and a calculator. The AX490's higher-end features are admirable. Inside you'll find a three-minute voice memo (you can store up to 200 memos), Bluetooth, and a full duplex speakerphone. Aspiring spies can record phone calls.

The AX490's external display functions as a self-portrait viewfinder for the VGA camera.

The VGA camera is standard for LG phones. You can take pictures in three resolutions (640x480, 320x240, and 160x120) and choose from three quality settings. Other options include a 4X zoom (not available at the highest resolution), a flash, white balance and brightness controls, a multishot feature for taking up to six photos in rapid succession, a three- or five-second self-timer, a night mode, four color effects, and four shutter sounds (plus a silent option). When finished with your photos, you can save them to the phone's 12MB of memory or send them to friends. Photo quality is on a par with that of other VGA phones. Colors were muted and object outlines were fuzzy in our test shots.

The AX490 has average photo quality for a VGA camera.

You can personalize the AX490 with a variety of wallpapers, color themes, and sounds. You can choose from a selection of NASCAR-themed wallpapers and sounds. If you want more options, just download them from Alltel via the WAP 2.0 wireless Web browser. No games or extra applications are included with the AX490, but you can download them from Alltel's Axcess Shop. Available options include Andretti Racing 3D and Ryan Newman Racing.

We tested the dual-band, dual-mode (CDMA 800/1900; AMPS 800) LG AX490 in San Francisco on Alltel's roaming network. Call quality was decent overall. Volume was high, and we encountered little static or interference. Occasionally voices sounded somewhat robotic, but we were satisfied with the performance. Likewise, callers didn't report any problems. We also made calls with the speakerphone and were pleased.

The AX490 has a rated talk time of three hours and a promised standby time of less than six days. We managed to get 3 hours, 57 minutes of talk time in our tests.According to FCC radiation tests, the AX490 has a digital SAR rating of 0.78 watt per kilogram.