Dell W5300n review: Dell W5300n

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The Good Extremely fast text and graphics printing.

The Bad Noisy; some flimsy plastic parts; weak network-support documentation; not Mac compatible.

The Bottom Line The Dell W5300n is a good choice for a busy workgroup with a capable IT staff.

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7.7 Overall
  • Design 7
  • Features 8
  • Performance 8
  • Support 7

Review summary

The Dell W5300n is a lightning-fast, monochrome workgroup laser printer suitable for most small to medium-size businesses. Designed with expandability in mind, the W5300 is capable of providing networked laser printing for workgroups of more than 100 people. While its fast print speeds will impress everyone, its light plastic housing, loud processing noises, and so-so print quality will not. Also, the W5300n may be too complex to operate in small offices without a dedicated IT staff on hand. For a similar, less expensive model, the Dell M5200n has many of the same features but is not as fast. In the other direction, the slightly more expensive HP LaserJet 4200n offers a similar text-printing speed but is much slower than the W5300n at printing graphics. If fast printing and the capacity to connect a good-size workgroup are priorities for you, the Dell W5300n will do the job.

In appearance, the Dell W5300n closely resembles its less powerful sibling, the Dell M5200n, with its potbellied cube of stylishly mottled, charcoal-and-silver, matte-finished plastic. At 17.2 inches by 20.2 inches by 16 inches, (W, D, H) and weighing more than 40 pounds, the W5300n is average size for a workgroup laser.

The W5300n's 250-sheet-maximum paper-output tray dominates the top of the printer. A thin wire and a built-in, plastic paper support keep the paper from sliding out. Protruding from underneath the paper support is the printer's control panel--a simple array of five buttons below a one-line LCD panel. The first button scrolls through menu options. The other buttons control menu selections and halt print jobs.

The W5300n's toner cartridge sits behind its front panel. Right under the cartridge, there's a multipurpose feeder tray for hand-feeding envelopes, transparencies, and other alternate types of media. Opening a panel in the rear of the printer creates a straight paper path for heavyweight media. A single, 500-sheet capacity input tray resides at the base of the unit. You can add as many as four additional paper trays to the stack, including 250-sheet trays for $179 each and 500-sheet trays for $229 each, bumping up the maximum input paper supply to much more than 2,000 sheets, making this a good value. An envelope feeder that holds 85 envelopes is also available from Dell for $229.

With the add-ons, the W5300n perfectly fulfills the role of high-capacity, heavy-duty laser printer. However, like its predecessor, the M5200n, the plastic parts on the W5300n, especially its panels, hinges, and internal paper guide, seem too thin and flimsy to survive a long tenure in the workplace without some breakage.

The W5300n is a versatile printer, supporting USB and Ethernet connections and being compatible with many corporate operating systems. To handle an office workload, the W5300n comes with 80MB of installed RAM. Two SDRAM DIMM slots and one INA (integrated network architecture) slot provide space for an additional 256MB of memory.

You can connect the W5300n in several different ways. On the back of the printer, a USB 2.0 port (cable sold separately) connects the printer directly to a print server or a PC. A built-in 10/100BaseT Ethernet port (for network printing) is located beneath the USB port. The Dell owner's manual provides step-by-step installation instructions for connecting the printer locally to a print server, for attaching it directly to a network using a remote print server, or for using it in a small workgroup without a print server. We found installation of the W5300n on a single PC to be extremely fast and easy, and installing the printer on a network and the software on a client PC was equally smooth and only slightly more time-consuming. Unfortunately, should problems arise, neither the owner's manual nor the user guide provides more than cursory setup troubleshooting assistance. And hopefully, workgroups will locate this printer in a faraway corner, because when it receives a print job, it makes noises like a Boeing 757 during takeoff.

Once installed, the W5300n's drivers provide an easy-to-use file tab design that makes it simple and quick to select print options such as orientation, paper size, and print quality. Behind the scenes, the W5300n supports PostScript Level 3, PCL 5e, PCL 6 Emulation, 89 PCL, and 158 PostScript scalable fonts. If you are interested in conserving paper, you can add a duplex printing unit for $249.

The W5300n is compatible with a generous number of operating systems. The minimum system requirements for installation are Windows 98 or later; Novell 3.x, or later: Linux Caldera 2.4, Red Hat Linux 7.2 or later, SuSE Linux 7.2 or later, TurboLinux 6.0 or later, and AS 2.1. The W5300n is not Mac compatible, however.

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