/> ED I T O R S C H O I C E IN N O V A T IO N A W A R D
X

CNET editors pick the products and services we write about. When you buy through our links, we may get a commission.

Cuisinart SS-700 review: A decent cup of diner coffee in your kitchen

Headshot.jpg

With a competitive $199 retail price, the Cuisinart SS-700 is a handsome-looking kitchen appliance with thoughtful design and durable-feeling construction. It is designed to make single servings of coffee, tea, or hot chocolate in less than a minute by way of a K-Cup brewer design licensed from Keurig. If you're environmentally conscious, using the nonrecyclable K-Cups will likely not appeal to you, but unlike three of the five other brewers we tested, the SS-700 includes a reusable coffee filter. That fact, along with its sturdy construction and a generous three-year limited warranty make the Cuisinart SS-700 a sound choice if you're happy with K-Cup coffee. Serious coffee drinkers looking for convenience will prefer the $169 Bunn My Cafe MCU, which outperformed the Cuisinart SS-700 in all of our taste tests.

2013_07_09_1167.jpg
7.8

Cuisinart SS-700

Pricing Not Available

The Good

As K-Cup coffee goes, the sturdy Cuisinart SS-700 makes the best cup we tasted.

The Bad

You can still make a quick, easy cup of coffee with other brewers in the same price range.

The Bottom Line

We can’t justify the purchase of this machine when we compare it with the $169 Bunn My Cafe MCU, which can make decent K-Cup coffee and a reliable cup from fresh grounds.

Take a quick-brew preview of the Cuisinart SS-700 single-serve coffeemaker (pictures)

See all photos

Build/construction
The first thing I noticed when I pulled this machine out of the box was how heavy it is. At nearly 16 pounds, the Cuisinart SS-700 is the heftiest brewer of the five we tested. This weight was a good sign, as one of our primary concerns about others was their seemingly light construction. The machine's metal pod receptacle lever also seems very sturdy and well designed, more so, at least, than the plastic versions of its counterparts. The Cuisinart SS-700 also looks attractive on a counter top, like it belongs there and will do its job well. You will appreciate the 80-ounce water reservoir, as it means less frequent refillings. You may also like the fact that all parts of the SS-700 that come in contact with water or coffee are BPA-free.

Thanks to the forward-facing (as opposed to upward-facing) control panel screen, you can see the clock from multiple vantage points in the room, not merely when you stand directly over the machine. Cuisinart also joins Bunn as the only manufacturers to include a reusable filter for brewing your own loose ground coffee. Cuisinart has tucked the filter neatly behind a door on the side of the machine; an impressive feat, given that the filter compartment doesn't add significant bulk to the design. It's also nice to know that the filter will always be easy to locate.

Colin West McDonald/CNET

I also liked the rinse button. At the touch of this button, you can flush the internal system to eliminate any residual product or flavor.

The Cuisinart SS-700 includes a charcoal water filter and filter holder. You need to fully immerse the filter in cold tap water before you install it. The filter then fits easily into the holder, which snaps into the base of the water reservoir. You'll find easily understood installation instructions in the manual. Cuisinart claims the charcoal water filter will remove chlorine and unwanted flavors or smells from your tap water. They last three months and can be replaced for $9.99 for a pack of two filters. You can also take advantage of Cuisinart's water filter subscription service. The company will send you a filter every three months for $17.99 annually.

Colin West McDonald/CNET

You'll need to regularly clean any coffee maker, and if the water in your area has particularly substantial mineral content, it's not a bad idea to use pr-filtered water, or a filter like the mechanism built into the SS-700. The replacement filters, the subscription plan in particular, give Cuisinart yet another opportunity to pull money from your wallet. The cost of filters isn't too onerous, but a regular vinegar wash will also deal with any mineral build-up (though not flavor issues) for less.

Usability
Once you have filled the reservoir with water, you're on your way to your first cup of coffee. Turn the unit on and the SS-700 will siphon water from the reservoir into its internal heating tank. This process takes approximately four minutes. Cuisinart then recommends that you run a Brew cycle without any coffee or tea in the brew basket to flush the system. After this initial flush, the system is ready to brew. You only need to repeat this complete flushing step when you haven't used the machine for an extended period of time, though Cuisinart recommends frequently pressing the rinse button to cleanse the system.

Colin West McDonald/CNET

Using the arrow buttons, you can select the size of your mug, choose from between four and 12 ounces, in two ounce increments. If you want to make iced coffee, place a tall glass filled with ice on the drop tray and select the 4-ounce setting. The brewer will then concentrate the coffee or tea brew to compensate for the melting ice. The brewing process will melt most of the ice in your glass, so expect to add more.

This was a primary complaint about this machine and others like it in our test group. The SS-700 allows you to choose your size of mug, but the K-Cups only come in one size. This means that the 4-ounce size setting will deliver very strong, concentrated flavor while the 12-ounce size will be weaker due to the dilution of the extra water. If you want to use a 12-ounce travel mug, for example, and not have your coffee diluted in flavor, use two K-Cups and two separate brew cycles under the 6- or 8-ounce settings.

In addition to a digital clock, you can also program the brewer to turn on and off at specific times, or to turn off automatically after a prescribed amount of time. This is a nice feature if you have busy mornings. You can also set the brewing temperature, ranging from 187 to 192 (default) degrees Fahrenheit.

Coffee brew time (default settings, in seconds)
(Shorter bars indicate better performance)
Bunn MyCafe MCU (8 ounces)
42 
Keurig K-75 Platinum (7.25 ounces)
44 
Cuisinart SS-700 (8 ounces)
46 
Keurig Vue V700 (8 ounces)
52 
Starbucks Verismo 580 (6 ounces)
57 

The SS-700 fell in the middle of the pack in our timed coffee brewing test. Anything under a minute is acceptable, and coming in at 46 seconds puts the SS-700 well ahead of schedule.

We performed two taste tests for all of the brewers in our test group. We used Starbucks House Blend for our pod-based testing, since it's one of the few coffees available across the three pod designs we tested (Verismo, K-Cup, Vue pack). We also tested four of the five brewers with fresh ground coffee using the My K-Cup or Vue reusable coffee filters. We omitted the Verismo from that test, since that machine doesn't have a reusable filter option.

The SS-700 brews an acceptable, smooth-tasting cup of Starbucks coffee from the K-Cup. We found it a little bit watery and lacking in some of the depth we look for in coffee, but overall it made the best K-Cup-based coffee.

Our results with the reusable filter showed a weakness, though. It made a smooth, if a bit weak, cup of coffee, similar to what you might find in a typical diner. That's not an objectively bad taste, but only the Bunn My Cafe was able to brew a satisfyingly strong cup of coffee from fresh grounds.

Colin West McDonald/CNET

The SS-700 comes with a 12-pack of assorted K-Cups, with coffee from brands like Tully's, Emeril's, and Donut Shop. This assorted pack gives you the opportunity to sample different flavors and find one that works well for you, but they all had a seemingly characteristic thin taste.

Service and support
Cuisinart recommends descaling the SS-700 every three months, but notes that it may be necessary to descale more often if your water has especially high mineral content. We recommend taking this advice seriously because it is the best way to extend the life of your brewer. Other ways to extend the life of your Cuisinart SS-700 are rinsing frequently, using filtered water, and regularly cleaning external parts like the water reservoir and K-Cup holder.

The Cuisinart SS-700 features a generous three-year limited warranty for "normal home use." The SS-700 is the only brewer of the five we tested to include a warranty longer than one year. Cuisinart's Web site includes a comprehensive customer care section. For assistance, call 1-800-211-9604 or fill out the online form. Under the SS-700's product page, Cuisinart also includes an online copy of the manual as well as demo videos and links to replacement parts and accessories.

Conclusion

Of all the brewers we tested, the Cuisinart made the best K-Cup coffee. Keurig's V700 makes a better pod-based cup overall, and we like the Bunn the best because it handled K-Cups well but also made the best cup from fresh grounds. If you're a coffee enthusiast looking for a quick-brew solution, the Bunn is the best pick. For those of you with pure K-Cup loyalty looking for a new brewer, this is the one we recommend.

2013_07_09_1167.jpg
7.8

Cuisinart SS-700

Pricing Not Available

Score Breakdown

Performance 7Design 8Features 9Maintenance 8