Facebook Parent Meta to Open Its First Physical Retail Store
The new store in California will display Meta's VR headsets, video chat devices and smart glasses.
Queenie WongFormer Senior Writer
Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in San Jose and the Statesman Journal in Salem, Oregon. A native of Southern California, she took her first journalism class in middle school.
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's parent company, Meta, doesn't just want to sell its
headsets, video chat devices and smart glasses online. It wants people to try out the products in a store.
Meta said Monday that it's opening its first retail store on May 9. The 1,550-square-foot space will be located on the social network's campus in Burlingame, California, where employees are focusing on the metaverse -- virtual worlds where people will be able to work, play and socialize. The opening underscores how serious the tech giant is getting about creating consumer hardware, taking on companies such as
that also have physical stores. Still, products such as VR headsets and smart glasses that allow you to enter these virtual spaces haven't become mainstream yet.
Watch this: Meta Is Investing Billions to Build a Metaverse. But What Is It?
Meta is hoping that as more people try out technology, they'll understand why CEO
thinks the metaverse is the successor to the mobile internet.
"Once people experience the technology, they can gain a better appreciation for it. If we did our job right, people should leave and tell their friends, 'You've got to go check out the Meta Store,'" Martin Gilliard, head of the Meta Store, said in a statement.
The store will feature products such as Meta's first pair of smart glasses with Ray-Ban, which let you snap photos and videos up to 60 seconds. People will also be able to check out Facebook's line of video chat devices called Portal that became more popular during the coronavirus pandemic. You'll also be able to try out the company's latest VR headset, the Quest 2, and people will be able to play games such as Beat Saber, Golf Plus, Real VR Fishing and Supernatural on the device. A wall-to-wall curved LED screen will display what you're seeing in virtual reality.
Visitors to the store will be able to purchase the Quest 2 VR headset and accessories, along with the Portal video chat devices. They'll also be able to try out the Ray-Ban Stories specs, but they'll still have to order those directly from Ray-Ban.com. Meta said it's rolling out a shop tab on meta.com that will showcase all its hardware products in one place.
The Meta Store will be open Monday through Friday from 11 a.m. to 6 p.m. It's located at 322 Airport Blvd.
Facebook had tried demonstrating its VR headsets in
stores, but it's never had its own physical store. In 2017, the company closed hundreds of demo stations for its Oculus Rift VR headsets in Best Buy stores in the US, citing "seasonal changes."
Since then, Facebook has created more hype around the metaverse by renaming itself Meta. Facebook has grappled with various privacy scandals, which could've made people hesitant about purchasing a consumer product created by the company under its former name.
Meta hasn't said how many people use its VR headsets, Portal devices or smart glasses. Meta's Reality Labs division, the unit behind these products, lost more than $10 billion in 2021 as the company invested in more futuristic technology such as augmented reality glasses. AR lets people overlay digital images onto their view of the physical world.
Other tech giants have opened physical stores. In 2021, Google opened its first store in New York to sell products such as the company's Pixel phones and Nest speakers. Snap, which owns ephemeral-messaging app
, had temporary pop-up shops in New York and Los Angeles to showcase its video-recording sunglasses called Spectacles. E-commerce giant Amazon said it's focusing on growing its brick-and-mortar business with grocery stores and apparel. In March, Amazon said it was shutting down 68 stores across the US and UK including ones that sold books, electronics and toys.