Samsung washing machines are breaking apart, according to a report published today by ABC News.
The report says multiple plaintiffs are stepping forward and suing Samsung in New Jersey federal court. According to the plaintiffs' attorney, Jason Lichtman, a defective support rod is causing washer tubs to separate, potentially launching wires, nuts and other parts.
The issue specifically relates to select top-load Samsung washers manufactured between March 2011 and April 2016; Samsung has not yet released a list of the specific models affected, but you can visit this page and enter your washer's serial number to find out if it has this defect.
Samsung has advised its top-load washer customers to use the delicate cycle in its official statement:
"In rare cases, affected units may experience abnormal vibrations that could pose a risk of personal injury or property damage when washing bedding, bulky or water-resistant items.
Samsung is recommending that consumers with affected models use the lower speed delicate cycle when washing bedding, bulky or water-resistant materials. There have been no reported incidents when using this cycle."
Read Samsung's complete statement here.
The U.S. Consumer Product Safety Commission (CPSC), a government body charged with protecting consumers from the risks associated with defective products, is working with Samsung to address this defect. Read the CPSC's statement below:
"The U.S. Consumer Product Safety Commission (CPSC) is actively and cooperatively working with Samsung to address safety issues related to certain top-load washing machines made between March 2011 and April 2016. CPSC is advising consumers to only use the delicate cycle when washing bedding, water-resistant and bulky items. The lower spin speed in the delicate cycle lessens the risk of impact injuries or property damage due to the washing machine becoming dislodged.
CPSC and Samsung are working on a remedy for affected consumers that will help ensure that there are no further incidents. We will provide updated information to the public as soon as possible. Consumers can contact Samsung for more information. Consumers should report any incidents to CPSC via our website www.SaferProducts.gov."
If you have further questions about the safety of your washing machine, call Samsung at 1-844-483-3881.