'Hocus Pocus 2' Review Wi-Fi 6 Router With Built-In VPN Sleep Trackers Capital One Claim Deadline Watch Tesla AI Day Student Loan Forgiveness Best Meal Delivery Services Vitamins for Flu Season
Want CNET to notify you of price drops and the latest stories?
No, thank you

Megyn Kelly accuses Shutterfly of lying

Commentary: In a series of tweets, the Fox News anchor says the personalized photo and card service let her down badly over a Christmas card order.

Technically Incorrect offers a slightly twisted take on the tech that's taken over our lives.

Shutterfly appears to have upset Megyn Kelly.

Steve Granitz, WireImage

Megyn Kelly isn't having a happy Christmas.

At least not yet.

It's not that she's still waiting for a Christmas card from Donald Trump. It's that she's had her own Christmas card order messed up. Allegedly.

In a series of tweets on Friday, the Fox News anchor railed at photo and card service Shutterfly.

"Hey @Shutterfly -- thanks for lying for weeks about sending out our Christmas card order only to admit today it was all B.S," she tweeted, adding the hashtag #notprofessional.

There was more: "I will never use this service (@Shutterly) again. Lied right to us about our Xmas cards only to admit later they failed & covered it up."

There is nothing worse than a coverup. I'm sure Kelly has covered many in her time. But her excoriation of Shutterfly -- publicly on Twitter -- suggests a serious issue.

Kelly insisted she wasn't a serial exposer of bad customer service. "FWIW, I have never used twitter to publicly shame a company before in my life. @Shutterfly was so outrageously deceptive, they deserved it," she said.

Shutterfly didn't immediately respond to a request for comment, however other customers tweeted Kelly their own Shutterfly-related woes.

I feel sure, though, that any alleged failure in its service didn't completely derail Kelly's Christmas.

My certainty comes from a retweet she offered, one that quoted a line from her new book "Settle For More": "The test of strength is not avoiding emotional distress; it's functioning in the face of it."

There is, indeed, hope that she has functioned enough to achieve success. Later on Friday, Kelly offered one more tweet in the Shutterfly Saga: "Shutterfly now working to resolve Christmascardgate. Appreciate it, but hope others w/o Twitter presence can get same att'n."

I just hope that she, all Shutterfly customers and everyone in these pages enjoys very happy holidays.