USWeb/CKS today announced availability of new services for
companies that want to farm out their e-commerce operations.
Through the new offering, called Internet Application Manager for
e-Commerce or iAMcommerce, corporations may pay a flat monthly subscription
charge to Internet services company USWeb/CKS, which will set up, host and
manage their Internet applications.
San Francisco-based USWeb/CKS--along with a host of other firms--is marketing managed services
as a way for companies to avoid investing in the start-up costs associated
with building and managing systems themselves.
USWeb/CKS expects to charge customers, on average, between $25,000 to
$75,000 per month, depending on factors such as level of service required,
the size of the company and the number of dedicated processors needed to
support their e-commerce business, said Brian Winter, a vice president of
service development for USWeb/CKS. Initial customization costs are extra
and are calculated per project.
Through the deal, USWeb/CKS will manage content for clients, provide
personalized sales capabilities, process orders and manage customer
accounts. The company has standardized on Microsoft's platform, a deal
announced in September when Microsoft invested $67.5 million in the company.
In its data centers, where USWeb/CKS will host applications, the company is
using an Extensible Markup Language (XML)-based standard platform using
Microsoft's software and OneSoft's e-commerce applications, called
OneCommerce. In separate news, USWeb/CKS today announced a licensing
agreement with OneSoft.
Winter said customers' monthly fees should be reduced after they're up and
running and initial customization is done. The monthly subscription fee
charged includes the OneCommerce application and upgrades, hardware,
maintenance and support, and applications hosting and management. Fees are
determined by traffic volume and the processing power required to manage
that traffic, the company said. The fees charged ensure a 99.5 percent
uptime guarantee, Winter said.