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Short Take: Brightware's new millions

Brightware said it has completed a fourth round of venture capital financing totaling $14.4 million. The company, which competes in the Internet customer assistance space against Kana and eGain, said it would use the money to fund key product engineering, marketing and sales endeavors. CDIB Venture Management, a new investor in Brightware, led the round and was joined by other new investors including UOB Venture Management, the venture capital arm of United Overseas Bank Group, Concord Venture Capital, Woodside Fund, the Starwood Capital Group and B.T. Investment Partners.

Brightware said it has completed a fourth round of venture capital financing totaling $14.4 million. The company, which competes in the Internet customer assistance space against Kana and eGain, said it would use the money to fund key product engineering, marketing and sales endeavors. CDIB Venture Management, a new investor in Brightware, led the round and was joined by other new investors including UOB Venture Management, the venture capital arm of United Overseas Bank Group, Concord Venture Capital, Woodside Fund, the Starwood Capital Group and B.T. Investment Partners.