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Short Take: Brightware's new millions

Brightware said it has completed a fourth round of venture capital financing totaling $14.4 million. The company, which competes in the Internet customer assistance space against Kana and eGain, said it would use the money to fund key product engineering, marketing and sales endeavors. CDIB Venture Management, a new investor in Brightware, led the round and was joined by other new investors including UOB Venture Management, the venture capital arm of United Overseas Bank Group, Concord Venture Capital, Woodside Fund, the Starwood Capital Group and B.T. Investment Partners.

Kim Girard
Kim Girard
Kim Girard has written about business and technology for more than a decade, as an editor at CNET News.com, senior writer at Business 2.0 magazine and online writer at Red Herring. As a freelancer, she's written for publications including Fast Company, CIO and Berkeley's Haas School of Business. She also assisted Business Week's Peter Burrows with his 2003 book Backfire, which covered the travails of controversial Hewlett-Packard CEO Carly Fiorina. An avid cook, she's blogged about the joy of cheap wine and thinks about food most days in ways some find obsessive.
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Brightware said it has completed a fourth round of venture capital financing totaling $14.4 million. The company, which competes in the Internet customer assistance space against Kana and eGain, said it would use the money to fund key product engineering, marketing and sales endeavors. CDIB Venture Management, a new investor in Brightware, led the round and was joined by other new investors including UOB Venture Management, the venture capital arm of United Overseas Bank Group, Concord Venture Capital, Woodside Fund, the Starwood Capital Group and B.T. Investment Partners.