Online auction leader eBay suffered a site outage this morning, the second
such downtime in two days.
According to the company's announcement board, the auction site was
unavailable between 1:31 a.m. and 3:17 a.m. PT today. The company said the
site went down as it was repairing its backup system in an attempt to
correct problems related to yesterday's one-hour outage.
"We will continue to work to address the issues causing the outage, and we
will continue to keep a close eye on things," the company said in a
statement on the board. "Thank you for your patience."
Company spokesman Kevin Pursglove said "hardware issues" caused both
yesterday's and today's outages, but he declined to give further details.
Pursglove said that the work being done on the backup system prolonged the
outage but did not cause it. Since the backup system was unavailable
during the work, eBay couldn't immediately switch over to the system when
its primary server system failed.
"It took little bit longer than normal to make the necessary corrections to
the backup system and then make the switchover," Pursglove said.
Today's outage is only the latest in a series of technical snafus for the
auction giant. After a number of problems earlier this year, eBay installed
a backup system to limit
But the new system has not eliminated service concerns altogether. Last
month, eBay's system went down a total of four times in five days.