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Samsung SGH-X475 (T-Mobile) review: Samsung SGH-X475 (T-Mobile)

The Samsung SGH-X475 doesn't pretend to be anything more than it is--a simple, functional phone. Read our review to see if it's right for you.

Kent German Former senior managing editor / features
Kent was a senior managing editor at CNET News. A veteran of CNET since 2003, he reviewed the first iPhone and worked in both the London and San Francisco offices. When not working, he's planning his next vacation, walking his dog or watching planes land at the airport (yes, really).
Kent German
3 min read
Samsung SGH-X475
Samsung has always done a decent job of producing cell phones that are, well, just cell phones. Typically small and silver, they make calls and do little else. T-Mobile sported such a model last year with the Samsung SGH-E105, but now the Samsung SGH-X475 flip phone continues the trend. Compact and uncomplicated, the X475 makes for a solid starter cell phone. It's also fairly priced at $119, or less with a service contract.

The X475's minimalist design won't make it stand out in a crowd. In fact, it almost resembles a flat stone that you could skip across the nearest pond. At 3.4 by 1.8 by 0.9 inches and 3 ounces, it's also pleasantly portable, and the lack of an external antenna makes for an easy fit in the smallest pockets. A drawback of the small stature is that the X475 feels the slightest bit flimsy, so if you're into extreme sports, you may want to give it a pass. That said, we like the phone's blue and silver color scheme, as well as the hinged covers for the battery charger and the headset ports. The postage stamp-size external display is monochrome, but it shows all the necessary information, including the date, the time, the signal strength, battery life, and caller ID (where available). The only other external features on the X475 are a volume rocker on the left spine and a round LED light below the screen that flashes when the phone is on. For the latter, you can pick from three colors, or you can turn it off completely.

6.3

Samsung SGH-X475 (T-Mobile)

The Good

Compact design; long talk-time battery life; useful voice-recorder function.

The Bad

Voice quality somewhat tinny; short standby battery life.

The Bottom Line

Despite its uneven performance, the Samsung SGH-X475 should please low-maintenance callers with T-Mobile.


Small stuff: The SGH-X475 is one of the smallest phones around.

Open the phone, and you're greeted by its 1.75-inch main display. Supporting 65,000 colors, it's sufficiently bright and vivid; yet as with most Samsung displays, it's hard to see in direct light. You can adjust the brightness and backlight time but not the font size. Below the screen are the navigation keys, which are a little different from those on most Samsung handsets. A four-way toggle is surrounded by two soft keys, the Talk and End buttons, and a Clear key. In the middle of the toggle is a button that serves a dual purpose. In standby mode, it acts as a shortcut to T-Mobile's t-zones Internet service, but when inside a menu, it functions as an OK button. It's not the best arrangement, but we've grown accustomed to it. The menus themselves are easy to understand, and the toggle can be set as a shortcut to four user-defined functions. The keypad buttons are decently sized, but they are set flush with the surface of the phone.

Featurewise, the X475 doesn't provide much beyond the usual offerings. The phone book holds a generous 1,000 contacts, with room in each entry for three phone numbers and an e-mail address. You can assign contacts to caller groups, but only groups can be paired with a text-messaging sound or one of 16 polyphonic ring tones. You can also assign groups a picture for caller ID, but keep in mind there's no camera.

Other goodies include a vibrate mode, AOL Instant Messenger, an alarm clock, speed dialing, a calendar, a calculator, a to-do list, text and multimedia messaging, and a currency converter. An unexpected and handy feature is a 30-second voice recorder. After making your recordings, you can save them to the phone or send them to an e-mail address or phone number. Overall, you get 600K of memory for images and sounds and 512MB for games.

You can personalize the Samsung SGH-X475 with a variety of wallpapers, and you get a choice of two menu styles. There also are four Java (J2ME) games: BubbleSmile, Fun2Link, MobileChess, and Ultimate Gold Challenge. If you want more wallpapers, ring tones, or games, you can download them from T-Mobile with the WAP 2.0 wireless Web browser.

We tested the dual-band (GSM 900/1900) X475 in San Francisco using T-Mobile's service. Call quality was decent but not spectacular. On our end, voices sounded a bit tinny, and our callers reported the same. Also, they could tell we were using a cell phone. Battery life was somewhat quirky: Although we doubled the rated talk time to a healthy 6 hours on a single charge, the standby time came to 6 days, considerably less than the promised time of 7.5 days. According to the FCC, the X475 has a digital SAR rating of 1.08 watts per kilogram.