WinBook has one other minor edge, but it's not without some trade-offs. Its 14.5-inch-tall CoolerMaster case is 1.75 inches shorter than the Dimension E521. If you have a very specific place in mind for a PC, perhaps the WinBook's squatter stature makes a difference. Just know that by going with the smaller case, upgrading will be more difficult. Both systems have about the same flexibility for upgrades, but the Dell's case interior makes it much easier. The WinBook's hard drive bays are hard to get to, and the single drive in place now partially blocks one of the spare memory slots. In contrast, the Dell's outward-facing hard drive bays make it easy to add or swap drives.
WinBook's support is about as comprehensive as we've come to expect from a middle-tier vendor of mainstream PCs, which is to say, it's fine, if not outstanding. The standard warranty package covers you for one year, and phone service is available Monday through Saturday from 7 a.m. to 3 p.m. PT; it's not 24/7 like Dell's. WinBook's bigger support hang-up, as we've noted before, is its Web site. On it, you'll find drivers for various system components, but that's about it. The Web site offers no other written resources. WinBook can't compete with Dell's DellConnect remote access help, either.
Windows Vista Home Premium; 2.6GHz AMD Athlon 64 X2 5000+; 2,048MB 533MHz DDR2 SDRAM; 256MB ATI Radeon X1300 Pro HyperMemory graphics card; 320GB Western Digital 7,200rpm hard drive
Windows Vista Home Premium; 2.13GHz Intel Core 2 Duo E6400; 1,024MB DDR2 533MHz SDRAM; 256MB Nvidia GeForce 7600GS graphics card; 320GB 7,200rpm Seagate hard drive
Windows Vista Home Premium; 1.6GHz AMD Turion 64 X2 TL-51; 2GB 667MHz DDR2 SDRAM; 256MB Nvidia GeForce 7600 Go; 320GB 7,200rpm hard drive
Windows Vista Home Premium; 1.66GHz Intel T2300 Core 2 Duo; 1,024MB 667MHz DDR2 SDRAM; 256MB (shared) Intel 950 GMA graphics chip; 250GB 7,200rpm Seagate Barracuda hard drive
Windows Vista Home Premium; 1.86GHz Intel Core 2 Duo E6300; 2,048MB 533MHz DDR2 SDRAM; 256MB Nvidia GeForce 7300 GT graphics card; 300GB 7,200rpm Samsung hard drive