PwC is combining its consulting services with EzGov software and technology to jointly give federal, state and local governments an easier way to improve operations and customer service.
EzGov, based in Atlanta, provides specialized software catered to federal agencies that allow governments to simplify the way they typically handle customer requests or other services by moving the process to the Internet. EzGov, for instance, helps some local governments allow its residents to pay their property taxes online.
There is a lot of money to be made in the public sector. Many large services players, including IBM Global Services, Accenture, Computer Sciences and others, have focused and developed an expertise serving government agencies, a majority of which still operate with older technology and follow outdated business processes.
IBM has also formed ties with EzGov to provide online consulting for government agencies at all levels. The two companies are working together to build and host Web sites that cater to residents and businesses in search of easy access to local, state and national agencies.
As part of the agreement with PwC, EzGov will offer its core line of software, StateSuite, which enables state and large local government agencies to provide residents and businesses with online transactional services such as driver's license renewal, vehicle registration and tax payments. Financial terms of the deal were not disclosed.