ECE acquires Indian call center

ECE Holdings, a provider of outsourced technical support and customer services, on Tuesday said it will acquire iSeva, an India-based outsourcing services provider. The deal is expected to close within 45 days. The company did not disclose any financial details of the transaction. ECE is part of HIG Capital, a private-equity investment firm; iSeva is based in Dallas, Texas, and Bangalore, India.

"This move enables ECE to round out its approach by providing U.S.-based, European and India offshore support to existing and potential clients," Toni Portmann, CEO of ECE, said in a statement. "Rather than a strategy of simply moving work offshore, ECE will focus on what we call 'right shore'--moving the right channel of support for the right type of work to the right geography for the right reason."