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How to put your Netflix account on hold

Not sure if you want to cancel Netflix? We'll show you how to put it on hold and give it a trial separation.


Are you considering canceling Netflix? If you're not sure whether you'll miss the service, you can give it a trial separation.

Netflix allows you to put your account on hold, during which time you won't be charged your monthly service fee. The hold option is a good way to try out some Netflix alternatives before deciding to cancel Netflix. Here's how to put your account on hold:

Step 1: Log in to your Netflix account and click on the "Your Account & Help" link in the upper-right-hand corner.

Netflix account and help
Screenshot by Ed Rhee

Step 2: On the right side of the Account Information section, click on the "Put membership on hold" link.

Put membership on hold
Screenshot by Ed Rhee

Step 3: Select the date that you want your account reactivated, then click on the "Start Account Hold Now" button.

Start account hold
Screenshot by Ed Rhee

That's it. Keep in mind that account holds begin immediately and because partial months are not credited, we recommend waiting until the day before your billing date to put it on hold. The duration of the hold can be between seven and 90 days, but you can manually reactivate your account at any time during the hold.