Inside Microsoft's $80 million Office ad push

Microsoft is doubling down on its bet of focusing on customers to pitch its software, this time tapping parents and small-business owners to tout Office 2010.

Ina Fried Former Staff writer, CNET News
During her years at CNET News, Ina Fried changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley.
Ina Fried
3 min read

Microsoft is once again betting that its customers can do a better job than anyone else of selling its software.

The company's $80 million "Make it Great" ad campaign for Office 2010, which kicks off today, is focused entirely on letting a small group of early users of the product tell their stories. Microsoft faces the not insignificant challenge to convince consumers that the product is worth shelling out cash for, as opposed to using free rivals, sticking with their old version or even using one of Microsoft's own free products.

Non-profit executive Melissa Hanson is among the early users of Office 2010 that Microsoft is featuring in an ad campaign for the new software, which landed on retail shelves on Tuesday. Microsoft

Aaress Lawless, the editor of women's tennis magazine Onthebaseline.com, applied for the program on a whim, but didn't expect to be accepted. Although she had used the Windows version of Office in the past, Lawless had been using a combination of software including Office for Mac and various open source products on the PC.

In one print ad, Lawless is shown holding a tennis racket and sporting a huge grin.

"I want to make it great because I can't believe this is my job," reads the headline text. In smaller print, Lawless goes on to talk about how she has a job so good that if it were a person she'd marry it.

In an interview, Lawless spoke nearly as highly of the new Office, talking about how she spends all day in Outlook and has taken to organizing all her projects in the OneNote note-taking application.

"If its not in OneNote, I probably don't need to remember it," she said. "It is literally my virtual brain."

Also featured in the campaign is Melissa Hanson, who runs the nonprofit Sajai Foundation from her home in Minneapolis.

Hanson describes herself as a power user, but not one who is particularly into the technology itself.

"I don't have a big tech background so it's got to be easy to find," she said.

Both Hanson and her sons are featured in separate ad spots, but Hanson said that for her the best part has been getting to make her limited tech budget go further. Microsoft gave her a loaner laptop with the new Office on it, which allowed her to delay a PC purchase by a year.