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NBKC Bank Mortgage Review

This national mortgage lender has just a few physical branches across the country, but still offers most types of loans.

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Products offered
VA, FHA, Conventional, Jumbo, ARMs, Refinance
Min. credit score
620 for a conventional loan
Min. down payment
3% for a conventional loan

NBKC Bank, or the National Bank of Kansas City, is a bank headquartered in Kansas City, Missouri, that offers mortgages nationwide. With an emphasis on customer service and building long-term relationships with customers, NBKC loan officers have an average of 16 years experience. This lender primarily operates online but does have a handful of physical branches in Kansas and Missouri.

One of the things we like most about NBKC is its $5,000 closing cost guarantee, which stipulates that the seller, and you, the buyer, will each receive $2,500 if the deal closes late because of an NBKC delay. However, delays caused by a third-party like a home appraiser do not qualify. The closing cost guarantee can make you, as the prospective buyer, more attractive to the seller and tips the odds in your favor. In an intensely competitive housing market, every edge counts, and this one’s compelling. 

A large percentage of NBKC’s mortgages are VA loans, which are designed for veterans and their families. In 2021, the bank funded $6.5 billion in home loans, $1.55 billion of which were VA loans.

Here’s everything you need to know about NBKC Bank and its mortgage offerings. 


  • Flat $250 fee covers most fees involved in the mortgage process

  • No charge to lock in an interest rate for 75 days

  • $5,000 closing cost guarantee


  • Only 5 physical NBKC locations in Kansas and Missouri

  • No USDA loan option

  • Very limited availability for HELOCs

What types of mortgages does NBKC Bank offer? 

NBKC offers most standard home loan options. Its full list includes:

  • VA, or Veterans Affairs loans
  • FHA, or Federal Housing Administration loans
  • Conventional 
  • Jumbo
  • ARMs, or adjustable-rate mortgage loans
  • Refinance
  • Home equity loans (nationwide)
  • HELOC, or home equity lines of credit loans (Kansas City only) 

Minimum credit score

NBKC requires a minimum credit score of 620 for most of its conventional mortgages, as well as for both VA and FHA loans. For a jumbo loan, the minimum credit score is typically 680.

Minimum down payment

With most lenders, the minimum down payment required varies by loan type, and NBKC is no exception. That noted, here’s the guidance provided for the major loan types.

  • VA loan: 0% minimum down payment required
  • FHA loan: 3.5% minimum down payment required
  • Conventional loan: 3% minimum down payment required

NBKC borrowers typically have a credit score of 700 or higher for a 3% down payment. But it recommends borrowers put down 5% if possible, as the math will work out better in your favor over the life of your loan, because you’ll save thousands of dollars in interest over the course of your mortgage.

What are NBKC’s terms and fees?

Another selling point is that NBKC charges a flat $250, which covers all of the various expenses typically paid to a mortgage lender. This includes origination fees and other standard costs a borrower will often have to pay when taking out a home loan. In contrast, most lenders charge a percentage of the total loan -- usually 1% -- for loan origination. On a $400,000 loan, that would be $4,000. 

The bank does require a maximum deposit of $500 for a home appraisal (or less if your appraisal costs less than $500), which goes toward the final cost of the appraisal. 

However, there are typical closing costs and fees associated with buying a home no matter who your mortgage lender is. Some of those include:

  • Title insurance
  • Lawyer fees
  • Taxes
  • Homeowners insurance
  • Upfront mortgage insurance costs

Read more: Mortgage closing costs: What they are and how much you’ll pay 

Does NBKC offer discounts?

Like most mortgage lenders, NBKC offers mortgage points to lower your interest rate. If you pay for some mortgage points upfront, the bank will decrease your interest rate, saving you thousands of dollars over the course of your loan.

Where does NBKC operate?

NBKC operates online in all 50 states in the US. However, the bank has only five physical locations in Kansas and Missouri. 

Can you refinance with NBKC?

Yes, NBKC offers refinance home loans. Its website has two refinance calculators, one that helps you determine what your break-even point is and one that helps you figure out how much interest you can save by refinancing. They offer cash-out refinance and standard rate-term refinances.


To see interest rates on the NBKC website, you need to answer some basic questions about how much home you can afford, and how much you plan to put towards a down payment. You don’t have to input any personal information or data like some other lender websites. But in order to get a qualified personal interest rate and a preapproval letter a hard credit check is required, which is standard procedure for any lender that is preapproving you for a mortgage.

On average, it takes about 33 days to close on a house with NBKC, but it can depend on where you’re buying, a representative said. For example, in places like Alaska and Texas where housing demand has skyrocketed in the past two years, closings can be delayed because appraisers are backed up, so it could take as long as 60 days -- though the timeframe is always changing.


CNET reviews mortgage lenders by comparing a variety of criteria including: loan types offered, credit score requirements, down payment requirements, features, terms and fees, discounts offered, accessibility and refinance options.

Alix is a former CNET Money staff writer. She also previously reported on retirement and investing for and was a staff writer at Time magazine. Her work has also appeared in various publications, such as Fortune, InStyle and Travel + Leisure, and she also worked in social media and digital production at NBC Nightly News with Lester Holt and NY1. She graduated from the Craig Newmark Graduate School of Journalism at CUNY and Villanova University. When not checking Twitter, Alix likes to hike, play tennis and watch her neighbors' dogs. Now based out of Los Angeles, Alix doesn't miss the New York City subway one bit.
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