6
This content is rated TV-MA, and is for viewers 18 years or older. Are you of age?
Sorry, you are not old enough to view this content.

Inside Scoop: The train wreck at Netflix

About Video Transcript

Inside Scoop: The train wreck at Netflix

3:05 /

The company's problems began a year ago, as it bungled price-hikes and aborted the Qwikster spin-off. Bridget Carey chats with CNET's Greg Sandoval about what went wrong at the once-beloved tech company.

-- averaging Carey with CNET here with senior writer Greg -- -- -- covers Netflix. And it's been a year since the insanity around Netflix -- price hikes and the Qwikster spin off and -- -- talking to employees both past and present. To give us a look. And so what went on behind the scenes during this train -- and at a once beloved tech company so how was it like getting people that talking about office. I don't cover this -- for six years and I've never had anybody give me anything. Any information inside information anything like that the company until now lots and lots of workers are angry. At Reed Hastings and how it handled -- price hike everything last year. The very disappointed. Well it seems like he was just pushing through with dividing dvds from the company starting quick start. It's hard to believe that everyone was on board with this was at the culture where people could speak up and say hey we -- they like that they India. It used to be one person described -- as -- happy go lucky guy but he changed the became more successful. Reed started. Keeping his own counsel. He stopped listening to people and he pushed this -- through there -- lots of people try to talk about it. But he had an idea where about the future right we're going to streaming he wanted to be rated dvds he wanted to do it quickly. And that was it the push this thing -- is nothing to indicate that it was well thought out than it looks like they just slapped together. So a year later few days ago we hear this great news about how they have a billion hours of streaming in the month of June. Now course they also added several more areas to their subscriber list but. It's not fluff. Announcement mean to you at a really better off now a year later. They're trying to work their way back but it metrics like that lets you measure a company like Netflix it is still the same company at its core. Tells how much you're going subscribers. Tell us how much it costs to obtain from the streaming content. Because we know what's going not everybody knows these concepts like they really want to help us understand their business -- do that. Now they have Amazon their -- Hulu is not too far behind cable companies -- that competing factor now what do they have to do. To go forward. Here's the here's the chief. Challenge for Reed Hastings and he's got approved. He can grow his subscribers. With. What we that's probably an aluminum being unfair is a very mediocre catalog right go into the streaming and it's -- -- TV reruns. You have you know -- title films documentaries there's nothing -- nothing new. Now Netflix is still very cheapest nobody offering a better deal. Will people to say hey whatever he's got there I'll find something to watch because -- is a lot less expensive than any cable company. He's got to prove that wouldn't see that the next few quarters. Thanks Greg for CNET I'm Bridget Carey.

New releases

On the road: Alfa Romeo 4C
5:32 March 3, 2015
Alfa Romeo is back in the US, and Brian Cooley tells you how its 4C sets the table for models yet to come.
Play video
Nubia beefs up smartphone camera features with Z9 Max
0:55 March 3, 2015
The polished Nubia Z9 Max from ZTE features a 5.5-inch display, a 16-megapixel camera, and loads of camera features.
Play video
2016 Audi R8: All new, all speed (video)
4:23 March 3, 2015
How does an all new 200mph Audi R8 strike you? XCAR takes a look at the new car and where it came from.
Play video
Dive into Samsung's Galaxy S6 Edge 'edge' display
1:55 March 3, 2015
Create a speed dial for your favorite contacts and customize the settings. We take you on a deeper features tour.
Play video
The Robox is an interesting 3D printer to say the least
3:22 March 3, 2015
While talking about an interesting machine that's the Cel Robox, CNET editor Dong Ngo finally answered that burning question about...
Play video
Take a spin with Galaxy S6's 3D camera mode (and more)
1:55 March 3, 2015
Samsung's new flagship phone has some fun new camera tools tucked away inside.
Play video
Up close with Fujitsu's iris-scanning phone concept
1:44 March 3, 2015
We take a look at a phone concept from Fujitsu which uses infrared to scan your iris to unlock your phone without touching it.
Play video
Quant's nanoFlowcell technology offers a clean alternative
1:46 March 3, 2015
Quant's Quantino and Quant F are vehicles that run on a new and clean technology called nanoFlowcell that offer longer range and no...
Play video