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Inside Scoop: The frenzy over shared data plans

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Inside Scoop: The frenzy over shared data plans

3:13 /

There's a movement toward a new type of mobile plan. Bridget Carey chats with senior writer Maggie Reardon about why consumers are getting worked up about the changes.

Hi I'm Bridget -- -- -- insights -- -- at me today is Maggie -- author of the ask Maggie -- you can find every week and -- just recently explained the differences of these. New data plans -- seen it -- -- Verizon where you share your data. But you have unlimited voice and tax I have to ask. What is the number one question you get when it comes to data plans from readers. Wow well good then and number one question I get is how to -- keep my humanity -- That's something that Verizon has taken away from a lot of subscribers out there people who -- grandfathered in now in their contracts expire. On to be able to keep their unlimited data plan they have to buy a new phone -- public -- -- But -- long he'll take the subsidy you're okay to keep it as long as you want. And and that's. The question that everybody -- because people are just deathly afraid of losing an -- that -- I wanna keep. -- unlimited data I love a lot of people are really focused around that is it that much worse are much worse off compared keeping with our limited plans. You know its kind in -- -- year because people don't actually need the most people. Are using on average between 40500. Megabytes. I think the fear is that. -- -- -- You know they're gonna start streaming on Netflix users watching on YouTube -- -- -- that it's out there and went to get -- your unlimited data plan yet. Now AT&T they're not only offering this data share and still offering Apple plans and you could not. You can keep your unlimited plan to set keep upgrading. Hang -- that unlike right. Right right so with AT&T. Now they are pretty cap on how much. Eighty you can use with that plan to start slowly down after three gigabytes but the thing I think a lot of people are confused about is -- keep hearing this -- experts. Consumer advocates who say these plans are terrible there and it. You people are gonna pay so much more than they ever were before and and really people aren't paying more company's plans for the -- plan. There they're just getting -- and I think that irks people. And I also. AT&T is giving people a choice they don't necessarily have to get. It now. With Verizon when they announced that when you upgrade -- out as the sun and that people were. -- -- -- -- from lots of readers who were upset AT&T didn't go -- that same -- -- try to learn a lesson -- -- and -- brightening can do what it once because it's just a better carry on you'll hear people complaining about dropped calls or. Really. Crappy -- speeds because they have a solid network -- investing in their network you know I'm someone who actually AT&T has thought about. On moving to -- because it's a better service but. It tends to be more expensive they tend to be a little bit more restricted but. But that's the trade off and they know and so you know customers are really upset about it they should -- -- And doesn't make up. -- thank -- for CNET average.

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