November 4, 2009 10:35 AM PST

Verizon to raise early termination fees for 'advanced devices'

by Nicole Lee
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Aside from the cost of the device and the expensive monthly plan, you might have to face an additional charge just for the privilege of getting a smartphone.

According to a document found by the Boy Genius Report, Verizon Wireless has raised its $175 early termination fee to a whopping $350 specifically for "advanced devices," which probably includes all smartphones. The termination fee won't stay at $350 however: the sum will decrease by $10 for every month of service.

This isn't exactly painting Verizon Wireless in a positive light here, though we suspect it's just a way for the carrier to prevent customers from dropping a phone and selling it for a premium on eBay or Craigslist. The new $350 ETF will go into effect on November 15.

Nicole Lee is an associate editor for CNET, covering cell phones, Bluetooth headsets, and all things mobile. She's also pretty geeky--she likes World of Warcraft, comic books, and shiny gadgets. E-mail Nicole.
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by EzBulka November 4, 2009 11:02 AM PST
Will this apply to existing plans or only new plans? And if it applies to existing plans, shouldn't we be given a chance to cancel before the change?
If the charge goes down only $10/month and not $14.50 (350/24) that's not real prorating now, is it?
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by cp256 November 4, 2009 11:09 AM PST
Thieves.
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by blackstar_1 November 4, 2009 11:38 AM PST
Verizon sucks! Another reason why I never was their customer. There's an app for that!
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by MannoWrath November 4, 2009 12:04 PM PST
This isn't an additional cost to the device or your plan, only a cost if you decide to break your contract.

@EzBulka it says only customers purchasing a new device with a NEW contract will have an early termination fee increase.

But this still means that as long as you stay with the company for as long as you sign up for there will be no change after 11/15/2009.
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by nexgenmax November 4, 2009 12:13 PM PST
Yikes... This is how it is in our world. Big company lock you in with a 2yr contract. They can have outages, server down, etc, without getting sued. Big company has the upper hands, while customers don't. This is not balanced. This is why we should have unlocked phones and just pick go phone plan. This is ridiculous.
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by ywkhgqo November 5, 2009 12:47 PM PST
I've never had my verizon network go down. This doesn't bother me because verizon's service has been STELLAR
by Ray180 November 4, 2009 12:42 PM PST
This isn't really news. I've never broken a contract and would expect to pay through the nose if I did -- seeing how the service provider subsidizes a large portion of the phone cost in the first place. If you don't like it, buy your Droid quick.
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by cm15 November 4, 2009 1:24 PM PST
HELLO!!!!! ANYBODY HOME????? Did you just read that Sony's VAIO P computer selling for $800+ is going to be offered on Verizon for $299 subsidized? THAT'S why the new higher termination fee for "advanced devices"! Geez, use your heads!
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by AmberView November 5, 2009 12:45 PM PST
Subsidized? If I were purchasing the Sony laptop at a one time cost, with no other payments involved, then that would be subsidized. Purchasing it for $300, and then also signing up for a two year subscription, which will more than likely include a mandatory data plan, as well as monthly fees on top of that, is in no way shape or form getting a subsidized laptop.

So lets say you get into this Sony deal for $300 up front plus a two year contract. Then lets say just five months in, you decide for whatever reason, that you no longer want to be in this contract. Just assuming that there are no other hidden fees, which Verizon are masters of hitting you with, you are now $800 to $1000 into this laptop. Explain why I need to still be hit with a massive termination fee?
If you think that the $800 price tag, that is offered to the consumer, is the same price that a business will pay to resell the same item, then you don't have a firm grasp on basic business. Verizon will buy these PC's in MASS quantities, and will get a nice discount from Sony, otherwise it wouldn't be worth Verizon's time and money. Business that are successful over long term, do not get that way by buying high and selling low.
by Renegade Knight November 20, 2009 8:10 AM PST
Ok so charge that fee for that device. Done.
by November 4, 2009 5:43 PM PST
This is kind of stupid considering that most of the smart phones on the market MSRP at $550. I would rather spend the extra money and not be locked into a contract. I understand if they offering laptops like cm15 says but beyond that it's obsurd. I really want the Verizon Eris on Sprint since I am not too happy with my Pre. Sure the Hero is similar but I like only having 2 physical buttons on the Eris.
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by Brad_in_FL November 4, 2009 5:43 PM PST
Maybe month to month companies, like MetroPCS, will get an Android phone soon. Don't complain, just don't subscribe.
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by AmberView November 5, 2009 10:12 AM PST
Well said.
by AmberView November 5, 2009 10:03 AM PST
My advice to consumers would be to look to another provider. Yes, Verizon does have the superior coverage, but if you're not a world traveler, or live in a largely rural area, then more than likely, there are other providers that wold serve you just as well. More than likely, they'll also have better phone hardware. Don't be afraid to ask around. Inquire to your friends and peers about what service they use, and how they feel about their service. Not their phones, but their SERVICE. Get a feel for your other options.

To Verizon, I would say, for a company that offers a great network, with bellow sub par handsets, and extra charges up the wazoo; you have some serious balls. I'm glad I just closed my account EARLY, sold my BB Storm, and jumped ship after four years, and going to AT&T. This latest news just cements that feeling.

I would also put out the question, that if Verizon actually tries this, how soon will they be right back in court, facing another class action suit.
http://www.pcmag.com/article2/0,2817,2325287,00.asp

Aside from having balls of steal, pun intended, they also seem to suffer from short term memory loss.
Reply to this comment
by ywkhgqo November 5, 2009 12:48 PM PST
look up the droid, and tell me its a "subpar headset"
by AmberView November 5, 2009 1:49 PM PST
And in the time line of the modern next gen handsets, how many have been on Verizon? How long has Verizon had the Droid? Verizon is extremely late in the game when it comes to having cutting edge hand sets, and that's a known fact. The Droid IS a nice phone, but not nice enough to keep me interested in supporting a company that does things like this.
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