April 25, 2008 4:04 PM PDT

Don't install Windows XP Service Pack 3, yet

The Internet is littered with stories about the soon to be released third service pack for Windows XP. Here's an uncommon wrinkle. Don't install it when it's officially released on the 29th. Not yet, it's too soon.

I say this at the risk of not being a team player. Fellow CNET blogger, Robert Vamosi, recently wrote "Starting April 29, all Windows XP SP2 users should upgrade to SP3..." If this is my last posting, you'll know why.

A fundamental tenant of Defensive Computing is not to install newly released software. With Windows XP SP3, the reason to wait is software incompatibilities. Even though SP3 has underdone much testing, it's a big world and there are bound to be problems with some software. By waiting, you let everyone else find and fix the problems before you face them.

If you are using software that's impacted adversely by SP3, you don't want to be among the first people to call the software vendor for help. It's far better to call a couple months later when the problem and the solution are well known and grooved in.

Deciding when to install new software involves balancing the risk vs. the reward. While the risk with SP3 should be small, so too is the reward. In fact, the reward is pert near zero for anyone who is up to date on Windows bug fixes. Granted, this is one person's opinion, and reasonable people may disagree, but from what I've read, the new features added to XP by the third service pack are a big yawn.

The suggestion to wait on installing SP3 is not based on specific problems, issues or incompatibilities. That said, it's not hard to find them.

Just today, ComputerWorld noted that Mac users need new versions of Apple's Boot Camp and VMware's Fusion to be compatible with XP SP3. On The Personal Computer Show this week, the host, Joe King, told of problems using a Trend Micro anti-malware suite of software with SP3. If you go to TrendMicro.com and search for Windows XP SP3, there's nothing there about compatibility issues with the new service pack. It's too soon.

How long to wait? I'd give SP3 at least a couple months, maybe three or four.

How to Install a Service Pack

When the time comes to install SP3, the right approach is to first make a disk image backup of the partition containing Windows. Anything else is risky. No doubt SP3 was designed to be un-installed should the need arise, but putting your full faith in this would be a mistake.

Also, the installation process is going to exercise the heck out of the file system, so I suggest first running a thorough Check Disk. If you have any other hard disk diagnostic utilities, it would be good to insure the hard disk is healthy before installing the service pack. And a defrag can't hurt. At the very least, make a restore point.

Update. April 30, 2008: I told you so. On April 29th, Ina Fried wrote that Windows XP SP3 has been delayed to a newly discovered software incompatibility. See XP update delayed over glitch. As XP SP3 gets distributed to more and more people, we can expect still more software incompatibilities to surface.

Update. May 9, 2008: From ComputerWorld: XP SP3 cripples some PCs with endless reboots. One of the problems described in this article is a mistake by HP - running software meant for Intel processors on computers running AMD processors. Normally, this is not a problem, but for some reason it causes a problem after installing XP SP3.

Update. May 9, 2008: FYI: From the Microsoft Knowledge Base How to remove Windows XP Service Pack 3 from your computer.

Note: Paul Thurrott wrote an excellent Windows XP Service Pack 3 FAQ
See a summary of all my Defensive Computing postings.

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Add a Comment (Log in or register) 19 comments (Page 1 of 2)
by RicABlair April 25, 2008 10:03 PM PDT
This "wait and see" policy is purely arbitrary. There's no rhyme or reason to it...if you really think about it. Who's to say after waiting several months after SP3 is first put out that the so-called maturity safety factor kicks in? No one can say that there won't be a major hack attack 6 months after SP3. So, then the theory says to wait for SP4 and let that mature.. So, when does it end? While SPx fixes bugs right up to the time of SPx issuance, waiting 3 more months won't prevent future bugs (or even old bugs discovered later on) and waiting just creates a bigger hole in the safety net . It is bad advice to delay installing SPx, and especially for the absurd reason given. [http://ROTFL a "tenant" lives in an apartment. I should've waited for SP1 (spelling patch) on this blog]|http://ROTFL a "tenant" lives in an apartment. I should've waited for SP1 (spelling patch) on this blog]].
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by DDUBOWITS April 25, 2008 11:12 PM PDT
He's right. I installed SP3 on my up-to-the-minute XP sp2 and discovered a number of previously done updates were rolled back. For example, IE7 was rolled back to IE6 and Mediaplayer 11 was also rolled back. Nice going Microsoft. What the hell is going on in Redmond these days?
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by nalagee April 26, 2008 5:30 PM PDT
Soon after installing SP3 I noticed that my free memory was constantly sagging to virtually nil (I have 1gig on a 2.4MHz machine). After I came to suspect SP3 might be a factor I uninstalled SP3 and now have a fairly constant 500Mb free even with OE, IE7 and a graphic editing program running. I think I'll leave SP3 for some time yet. Nalagee
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by ohsama April 27, 2008 11:14 PM PDT
An IT friend gave me SP3 on a CD he made. I installed it and XP seems to work fine with no slowing down, IE7 updated and nothing close to a problem (yet). But it seems In your reply to DDUBOWITS you don't mention that SP3 is a beta at this time as you told nalagee. I got the CD 4/20/08--is it definitely a beta? If its a beta what were the changes made in the final version?
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by conchchowder May 1, 2008 5:32 PM PDT
REMEMBER! SP3 is ONLY for x86 machines. SP2 for x64 is equivalent to SP3 for x86 machines.
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by Arlette Harcourt May 1, 2008 9:27 PM PDT
<<Don't install Windows XP Service Pack 3, yet>> Don' t worry, I won' t !! I still remember the nightmare of IE7 upgrade (and I waited two months before giving in.) I suddenly was unable to open most of my "favorite" websites and I was on a very reduced internet usage for seven weeks. Trying to uninstall the beast was useless as IE6 had been banned from MS downloads and the band-aid provided by MS which was supposed to make IE7 mimic IE6 and fool the non compatible websites, did not work at all. XP works fine for me as it stands and the Vista gimmicks do not impress me whatsoever, but then, my computer is a work tool not a play station. Anyway, thanks for the warning - and I concur.
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by jledv May 2, 2008 12:18 PM PDT
I think you meant "tenet" (a principle) instead of "tenant" (a renter).
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by Tony Burke May 3, 2008 6:26 AM PDT
Seems like fairly sensible advice. Apart from 'tenant' instead of 'tenet' there is another Freudian? slip - "SP3 has 'underdone" much testing! Undergone??
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by SP3Victim May 6, 2008 10:43 PM PDT
I had to do a system restore after installing the sp3. Thanks for wasting my time, MS!
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by lifeboatpres May 7, 2008 6:02 PM PDT
I also had to do a system restore. I was very disappointed as I do know what I'm doing and have been using Microsoft operating systems since 1986. I tried a few things and researched a bit on the internet but couldn't find a solution. This type of crap is making me consider switching to a Mac as I have heard nothing but horror stories about Vista. Eric Klien http://lifeboat.com
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  • About Defensive Computing

  • Michael Horowitz is an independent computer consultant and the author of several classes on Defensive Computing. He views Defensive Computing as taking steps, when things are running well, to avoid or minimize the inevitable problems down the road. It's about educating yourself to the level where you can make your own intelligent decisions about keeping your computers and data happy and healthy. If you depend on computers, yet are on your own, without an IT department or nearby nerd, this blog's for you. His personal web site is michaelhorowitz.com.

    He is a member of the CNET Blog Network and is not an employee of CNET.

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