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CNET News Video
CNET News Video
Walmart cancels SNES preorders, blames a glitch
Transcript
Walmart's pulled the plug on SNES preorders and people aren't happy.
Last Friday evening Walmart put the product page live for the hotly anticipated console.
As you would expect Plenty of eager gamers handed over their payment details.
Thinking they were gonna be first to get one.
Confirmations were sent out and pre-orders were scheduled for delivery in early October.
But now Walmart's done a u-turn and cancelled them.
In an email to some customers, Walmart Senior Director of Customer Care.
Said that the pre-orders accidentally went live due to a technical glitch.
Quote we know that this is incredibly disappointing to you, and we're truly sorry for this mistake.
At the time of recording we are waiting to hit back from Wollmatt to confirm if the cancellation affects all pre orders I'm good with me.
If I received this email, I probably feel like I just fell off Rainbow Road.
Last year, some Nintendo fans got the same sinking feeling with the NES Classic.
It caused a huge stir because it was notoriously hard to find and stock ran out incredibly fast.
The SNES Classic officially launches on the 29th of September.
For your best chances of snagging one, keep your finger over the refresh button on product pages from retailers like Amazon and Best Buy.
Keep up to date with all the latest tech news at CNET.com.
ConsolesWalmart
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