Samsung is temporarily halting production of the Note 7 phone after reports of several replacement phones catching fire, but Samsung of course use a softer phrase saying it is quote temporarily unjusting the Galaxy Note 7 production schedule.
In order to take further steps to ensure quality and safety matters.
But try as it might, there's no softening the fact that major US mobile carriers, including Verizon, AT&T and T-Mobile, are no longer selling the Note 7 or offering replacement models.
Customers instead can switch the Note 7 out for another type of phone.
After the global recall to replace The explosive batteries in the Note7.
There have been multiple reports of the so-called safer replacement phones also catching fire.
Last week, one reportedly started smoking aboard a Southwest Airlines flight at Louisville International Airport.
Leading to the evacuation of the entire flight before takeoff.
Another man in Kentucky told local news station, WKYT, that he woke up at 4 A.M. on Saturday to find his bedroom filled with smoke after his replacement Note 7 caught fire, and the phone wasn't even plugged in.
A day before that, a 13 year old girl in Minnesota had her replacement Note 7 overheat in her hand, according to local station, KSTP.
It burnt her thumb before it started smoking and melting.
Clearly there is still a problem with the batteries of the replacement models.
And if you have a Note 7, just get rid of it now.
The Note 7 model is toxic, and this is likely the end of the phone.
Samsung's big challenge now is to win back the trust of its customers.
And it couldn't have come at a worse time, as Google's new Pixel phone is likely to win over Android fans looking to leave Samsung for something different.
That's it for this tech news update, I'm Bridget Carey.
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