>>Hi, I'm Maggie Reardon with CNET.com and I'm here at the Apple Store on Fifth Avenue where the fourth generation iPhone is about to go on sale. Even though there were some hiccups earlier this month with preorders, it doesn't seem to have dampened enthusiasm. In fact, people have been camped out for days waiting for the new phone. As you can see there are hundreds of people. The line is wrapped around the block. What has brought you out on this hot day standing in line waiting for the iPhone? Why iPhone 4? >>Because all the iPhones are the greatest and I flew all the way from Chicago just to be in New York because I've never been to New York and I want an iPhone in New York. So, here I am. If you buy a song on iTunes it goes straight to your phone. I don't got to sync up, multitasking, folders, everything. >>Maggie Reardon: Do you realize some of these things you could have gotten just with the upgrade to your 3GS? >>Yeah, I know. >>Maggie Reardon: How many iPhones are you getting? >>Well, two are coming to my house as we speak and I'm in line for the third one. >>Maggie Reardon: Which features are you most excited about with the new iPhone 4? >>The new style, the shape of it. In fact, it's a little bit lighter and the fact that it's 4G. >>Maggie Reardon: Well, did you know that it's actually not 4G it's just the fourth generation. Does that change your mind? >>No, I still like the fact that it's a different look. >>See someone you're talking to over the phone kind of like with the Jetsons [inaudible]. >>I'm really excited about the video chatting feature because my dads in Atlanta and he's getting one today too so we'll be able to talk to each other. >>I'm just looking it, it's cool and it's really hard at my age but I'll try it. >>Maggie Reardon: You tried preorder your iPhone? What happened? >>It was very hectic. We were getting error messages. I guess, you know, the different coasts were just trying to preorder all at the same time. >>We tried to preorder and just the system failure and so, you know, we decided that we would come down, meet people, enjoy the festivities, actually CNET has been the place where I have brokered most of my information about technology as well as the iPhone. >>Maggie Reardon: I'm in the Apple Store and a steady stream of customers are coming in to get their new phones. Unlike years past, the activation process has been going pretty smoothly. Customers are in and out in about 20 to 25 minutes. What are your first impressions? >>It's amazing. It's really fast and it works really efficiently. >>Maggie Reardon: What's your favorite feature now that you have it in your hands? >>I think the camera actually. >>Maggie Reardon: You just got your phone. You're here with your friend and you're going to try out the FaceTime applet. Let's see how it goes. >>Chris, what's your phone number? >>Maggie Reardon: Your friend doesn't have AT&T service in the Apple Store. Is that the problem? >>AT&T sucks. They could have it on Verizon, it'd be awesome, I mean, it would be really good but AT&T is hardwired. I don't get service to my house. Can you believe that? In my house? >>Maggie Reardon: So far folks who have been playing around with the phone are very happy with the exception of a few cliches trying to get some new features tour. I'm just wondering what Apple is going to do next year. Maybe they'll just bring it to Verizon. I'm Maggie Reardon with CNET.com