Mailbag: Announcing closed-captioning!Wishing you could get captions on CNET TV? Don't miss this episode--have we got a treat for you!
[ Music ] ^M00:00:06 >> Hey everyone, I'm Molly Wood and welcome to the CNET Mailbag. The show where we take your feedback about the stuff we do here at CNET. I would like to start the show with some good news. CM [presumed spelling] sends an email that echoes one we receive a lot here at CNET. Please be strongly encouraged to add captions or text to your video clips. Otherwise, your videos do not reach the majority of viewers and I won't recommend your website to my colleagues and friends. Well. Start the recommending CM, because check it out. ^M00:00:32 [ Music ] ^M00:00:33 >> Welcome to CNET Top 5 for each time we meet, we count down another hot CNET list. I'm Tom Merritt. >> Cool, right? We are pleased and proud to announce that closed-captioning is now available on CNET TV. In fact, I think we might be the first video site to have captioning that I know of. Anyway, you could see that there's now a little closed-captioning button here on the video interface, you click it, and wha-la, captions. Now, please note that the captions will not always be available the exact second the video goes up, 'cause the transcribing takes a little bit of time. But if they're not there right away, they should be within a few days at the most. Hurray! Okay, last week, one of our viewers hated on Dan Ackerman, and we gave him a chance to respond. >> How could anybody hate me? I'm the most lovable [Beep] this place? >> That's why we love him. We also got a couple of emails from people saying, No, No, come on. I love Dan Ackerman, too. So, isn't all that Dan. Alright, now here are two emails I found astounding, CDR Hood [presumed spelling] said, I want to read reviews not listen to video. And then Bahamel [presumed spelling] said, since I have dial-up, I cannot get any of your CNET TV or any streaming video. For us guys with dial up, perhaps you could offer content in text. Wow. You guys, I am psyched that you only ever come to CNET TV, but may I introduce you to CNET.com. Treasure trove of consumer electronic reviews, news, downloads and blogs. It's text galore. Go crazy CDR Hood and Bahamel. And finally, a little tip for Mr. Netman [presumed spelling] who writes, please make your broadcast available for download. I would like to watch them in my living room on my D-link DSM-520, which is connected to my TV and my computer. Good set-up. Now maybe, you haven't noticed, one of our excellent CNET TV features. Go to CNET TV.com, choose a video, click it, so you're watching it in a bigger screen and wha-la. Check it out. A download link. See. Now we have gotten a fair number of complaints that the videos are in Quicktime viewable format and not Windows Media, but you can't please all the people all the time right? Okay, we try, so, I'll bring it up with the team. That's it for this week's edition of the CNET Mailbag. Keep the feedback coming, mailbag@CNET.com or send me a postcard like one of these, 235 Second St., San Francisco, California 94105. See you next time. ^M00:02:41 [ Music ]