Mailbag saves you minutesThis week we give you a little tip on how to bypass Verizon's annoyingly long voice mail message. Now, how about a raise?
^M00:00:01 [ Music ] ^M00:00:06 >> Hey everyone I'm Molly Wood and welcome to the CNET Mailbag. We got our first postcard; it's from Chaleen [assumed spelling]. Hi Chaleen; who asks, "If you could have a superpower or two to help with motherhood what would you pick?" Aw that's not a CNET question but since you sent us snail mail I'm gonna go with superman, super strength because that baby gettin' heavy. Anyway thank you for writing literally. Okay now to the e-mails. Now we get some great e-mails here but a lot of them are pretty long; so in order to keep our show from getting too long, I'm gonna summarize and post the rest of the e-mails that are blogged; blogged on CNETTV.com. Okay here we go. Keith says, "Not sure if it's just a Verizon Wireless thing or not but if this isn't the most annoying thing in the world, I don't know what is." At the end of the outgoing voicemail greeting Verizon always tacks on the following automated message: >> Your call has been forwarded to an automated voice messaging system. 4-1-5. [ Beep ] >> 9 is not available. At the tone please record your message; when you've finished recording you may hang up or press 1 for more options. To leave a callback number, press 5. [ Beep ] >> And then Keith says, "What is the purpose of this waste of time. Does anyone in this century not know to leave a message after the tone? Besides the user's outbound message probably says to do this; also does anyone actually press zero for more options? Is this important and popular enough that it's added to every outbound message and out callback number? Are we still in 1986 using pagers?" Then he goes on and on and on. And see that is also not about CNET but in an informal poll it turns out that everyone I talk to who has friends on Verizon, also hates this weird message; and we think that it's a conspiracy to make you spend more money by using up all your minutes. Like did you hear that message, we timed it--it's 20 freakin' seconds long. Say you get 20 calls a day; that's 6 minutes and 40 seconds of people just listening to that message; average 30 days a month, boom, 200 minutes of that lady saying what stupid options people have that no one even wants or needs. If only you could just hit star right away and skip over the whole message. Oh wait--you can, you're welcome. Now to all of you who wrote in about CNET TV videos that are not playing properly or hanging after about two videos, we are working on it. It seems to be related to like multiple problems so if you could e-mail us your system and browser information, it will help us get it fixed right away. Okay now to Joelle who says, "What the heck is going on with CNET? I'm tired of seeing talented people leaving CNET. CNET should start paying their employee a little more. C'mon now Rich D before Veronica who is next? Molly W? Who's going to replace Rich D and Veronica? Nobody, cause you are not paying enough." Joelle, I have to agree. CNET--mama needs a new refrigerator. Peter wrote in to say this--"I just wanted to say thank you for your undying love of technology. Your daily coverage of the latest and greatest technology has actually helped me get a job. [ Sound effects ] >> That's awesome Peter and actually thank you. Finally, for a little Halloween random mail, Anna Hotta [assumed spelling] 2411 says "I love my baby, hate these ghosts and cannot wait to see them face-to-face, let's rock." Err scary. [ Sound effects ] >> Ok that's it for this week's edition of the CNET Mailbag. Keep your feedback firstname.lastname@example.org or send me a postcard, 235 Second Street, San Francisco, California 94105. See ya next time. [ Sound effects ]