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Mailbag: Mysteries and monkeysOn this week's episode of Mailbag, we unlock the mystery of the stopping stream on CNET TV, and wonder how many monkeys it takes to install Windows Vista.
[ Music ] ^M00:00:06 >> Hey everyone, I'm Molly Wood and welcome to the CNET Mailbag. The show where we take your feedback about the stuff we do here at CNET. You'll be happy to know that Lap [presumed spelling] was very understanding about the whole what's wrong with you thing from last week -- maybe a little too understanding. First stop, we have some postcards this week and they're both international. Mika [presumed spelling] in Montreal wants to know why Webware reviews do not have numerical ratings. Well Mika, I sent an IM to Rafe Needleman, Editor of Webware.com who would have come on the show himself, except he didn't want to come to work today because it's raining. Anyway, he told me to tell you first, thanks for asking. And second, here's what he said, "I felt that since we often give these products only a brief look before we write them up, assigning a numerical rating will be a bit presumptuous. Also, these products are Web-based and changing so fast, and we look at a lot of them in early beta, when they're really not ready to be rated. But we still wanna tell people about them." Fair enough. Good answer, Rafe. Now, we got another postcard from Douglas in Scotland who wanted to know how computer manufacturers like Dell, Apple and Toshiba get the operating systems on to computers since they obviously don't sit there putting CDs or DVDs and test CD DVD drives. Now, Douglas, I am psyched that you sent a postcard and I especially liked your little stick for your drawings of Tom, Brian and "Mooly," but I do not know the answer to this question. If I had to guess, I would say, monkeys? Okay. Randy [presumed spelling] and others wrote in about a spelling error in last week's episode. Randy summed it up best. "Molly, 'sinse'? Seriously? 'sinse'?! That's almost unbelievable." Oh, people, the spelling errors that you see in Mailbag are your spelling errors. We just copy and paste those e-mails right on in there. We don't have time to fix all your mistakes. Plus frankly, sometimes I like to make fun of your spelling errors. Okay. Now for some good news. Here's the e-mail that I just keep getting over and over every week. "I am never able to view more than two items in CNET TV. Then is just becomes unresponsive even though I am able to highlight the next program on the list. Am I doing something wrong?" Finally, we have figured out the problem. It is almost certainly, your ad blocker software. See, after two items, or after the Today on CNET intro, we run an ad. If you got an ad blocker, the program stops. Now, I would tell you that you should just disable the ad blocker, so that you can continue to fully support our free and high quality ad-supported products, but you could also just add us to your white list and that should solve your problems. In other awesome CNET TV news, full screen is going to go live this week, maybe even today. Awesome! And finally, we have a follow-up from last week when I told you all about music.download.com. Dave says, "I just downloaded about 200 songs from music.download.com that I absolutely loved. You guys have some great stuff on there and I don't understand why you don't advertise this. Thanks for saving me $200 on mainstream songs." -- Smiley. Dave, you should check out our awesome weekly show Crossfade TV, which you can find on CNET TV. Every week our download.com editors recommend some great new music from the site. That's kind of like advertising I guess. Watch it. Okay, that's it for this week's edition of the CNET Mailbag. Keep the feedback coming email@example.com or send me a postcard, 235 Second Street, San Francisco CA 94105. See you next time. ^M00:03:15 [ Music ]