Microsoft Live Meeting 2005
Microsoft Live Meeting 2005 improves Microsoft's previous Web conferencing service by letting you start online meetings directly from within Office programs such as Word and Excel. In addition, Live Meeting now supports PowerPoint effects, including animations and transitions, for more dynamic presentations and provides broadcast (one-way) VoIP audio for training sessions, conference calls, and other large gatherings. The software's intuitive interface mimics Office conventions with the familiar Getting Started panels on the left, and menus and icons up top. Despite its upgrades, however, Live Meeting 2005 lacks a few tools you'll find in competing products, including videoconferencing and two-way VoIP audio. Live Meeting has an unfinished feel too. For instance, its Office add-in, slated for a June 2005 release, wasn't available for review. For high-end users,is a safer buy, for now anyway. Live Meeting 2003 users, however, should install the free upgrade this summer, once the service is completely finished. Setting up Live Meeting is simple and takes only a few minutes. Live Meeting presenters--those conducting a meeting--must download and install a small Windows client. Participants have the option of installing the client (via a link in an e-mail invitation) or running the browser-based Java client. The latter option is handy for non-Windows PCs or for corporate environments where installing your own desktop software is verboten. We found the Web client to be nimble and responsive, even when annotating a PowerPoint presentation.
Version 2005's interface is improved, albeit in subtle ways that become more apparent as you use the service. For instance, the new Resources window, which replaces the Presentation window in 2003, lets you upload any Windows document to the Live Meeting server (2003 was limited to PowerPoint files). We uploaded Acrobat, Word, Excel, and even WordPerfect files simply by dragging the file from the Desktop to the Live Meeting window. Also new is the Getting Started window, which lists links to Web-based help on such topics as sharing applications, managing participants, and so on. We'd like to see more interactive assistance, however, including wizards that step you through these tasks.
Despite the improvement, Live Meeting's interface falls short of Citrix GoToMeeting's, which has our favorite Web conferencing interface, featuring large, clearly labeled buttons that make it a snap to master basic tasks, such as handing off presenter duties to another participant.