One of the big news points from the event was that T-Mobile added 4.4 million net new customers in 2013. Here Legere talks about T-Mobile being the fast-growing carrier in the US and notes that the company added more phone customers than everyone else combined in the third quarter of 2013.
T-Mobile's network expert and CTO Neville Ray talks about T-Mobile data speeds, pointing out other carrier's slower speeds. According to T-Mobile, its LTE network's average download speed in December 2013 was 17.8 Mbps, versus 14.7 Mbps from AT&T.
Legere said that now that he's proven his carrier's network speeds are the fastest, he's sending a cease & desist letter to AT&T to tell them to stop making that same claim. "Think of all the billboards they'll have to take down," jokes Legere.
Early termination fees apply when you want to end your contract with a cell phone carrier before it's expired. T-Mobile doesn't have ETFs, and it doesn't think anyone else should either. "The ETF circle is part of the industry scam, with little transparency," says Legere.
CMO Mike Sievert explains the ETF program. T-Mobile will pay up $350 of ETFs per line, on up to five lines. Additionally, when you trade in a phone, you'll get up to $300 as a trade-in credit. All told, you could get up to $650 for switching.
T-Mobile is also offering all of its top smartphones for zero dollars down for qualified customers, meaning those with good credit. You'll still have to make monthly payments on the new device, per T-Mobile's payment plans.