CNET también está disponible en español.

Ir a español

Don't show this again

Christmas Gift Guide
Culture

What's driving cars, customers

This weekend, CNET News.com TV looks at the business models fueling online car sales, and examines the importance of customer service as e-commerce firms brace for the holiday season.

 

  latest developments 

This weekend, CNET News.com TV looks at the business models fueling online car sales, and examines the importance of customer service as e-commerce firms brace for the holiday season.

"The myth is true: Competition is steeper on the Internet because it's easier to compare prices and check out the competition."

- Cameron Meierhoefer, Internet analyst, PC Data Online

 


This weekend on CNET News.com TV
Along with in-depth reports on the state of car sales and customer service online, CNET News.com TV talks to analysts about IPOs and profiles venture capitalist Ann Winblad.

previous coverage
CarPrices.com puts spin on auto buying
The firm plans to unveil a new service that will link shoppers with car dealers in a so-called reverse-auction format.

GM to put Net access on the road
The Detroit automaker plans to offer Internet access in some vehicles within a year.

Net retailers use same-day delivery to compete
The need for speed in delivering goods is growing, and online companies are spending big money on ads, marketing, and anything else to attract new customers.

Online stores are points of no returns
Holiday shoppers could be in for a big surprise this season when returning gifts: Many big-name retailers do not accept in-store returns of items bought online.