On a nondescript street in downtown San Francisco, an unremarkable parking garage with dusty walls and painted-over windows seems like an abandoned warehouse.
Inside, however, it's a very different scene.
Row upon row of shiny self-driving cars await their moment. At first glance, they look like regular dark-gray Volvo SUVs and white Ford sedans. But they're decked out with rectangular sci-fi contraptions on their roofs. The Uber logo is emblazoned across their doors.
The garage is where the ride-hailing service houses a fleet of autonomous cars for San Francisco. The company hasn't said anything about when the self-driving cars will hit the road in California, but passengers in the city can expect to dial up one of these futuristic Uber cars "very soon," according to a person familiar with the launch. Uber plans to let San Francisco customers begin using the technology and get accustomed to it in the very near future, the person said.
Uber made its name by pairing passengers with drivers via a phone app. Over the past six years, it's grown from small startup to multinational company with operations in more than 400 cities in 72 countries. Now Uber is going a step further, venturing into robotics and artificial intelligence with autonomous vehicles. Some of its self-driving cars are already in service in Pennsylvania.
"We're at the very beginning stages of becoming a robotics company," Uber CEO Travis Kalanick said at the Vanity Fair Summit in San Francisco in October. "As we move toward the future, autonomy is a pretty critical thing for us. It's existential."
Uber's self-driving cars, accompanied by a human driver, have been traveling on the streets of San Francisco for the last three to four months. The company has said the cars are being used solely to collect data for maps. Mapping streets is part of readying autonomous vehicles for the open road, so they can identify routes and learn to detect obstacles.
Uber isn't saying when it's going to roll out its self-driving cars to passengers in San Francisco. The company declined to comment for this story. But CNET has learned that Uber will officially launch the program on Wednesday; we also learned that Uber worked in partnership with Volvo to develop the self-driving cars.
As of September, Uber lacked a permit to run autonomous cars in California. The Department of Motor Vehicles didn't return requests for comment on the company's current status.
It may still lack that government blessing. On Wednesday, Bloomberg reported that Uber does not have the green light from the DMV, meaning its road tests in recent weeks have been at odds with California's requirements for autonomous vehicles.
So far, Uber's self-driving cars are available in only one US city -- Pittsburgh. After 18 months of testing, the company launched a small fleet of autonomous vehicles in September in the city. Now when riders hail an Uber there, they have a chance of being picked up in a self-driving car that's accompanied by a "safety driver." Uber said it plans to have 100 self-driving cars in Pittsburgh by the end of the year.
Last week, Uber said it acquired New York-based artificial intelligence lab Geometric Intelligence and will soon launch its own Uber AI Labs. Geometric Intelligence's engineers reportedly specialize in machine learning and will help propel Uber's research in self-driving cars.
Interest and research in autonomous vehicles is a hot topic in the auto and tech industries. Automakers from Toyota to Ford to Volvo all have projects under way, and Silicon Valley giants like Google, Intel, Tesla Motors and Apple are also betting on the tech.
But self-driving cars could mean saying goodbye to drivers, who use their own cars to give Uber rides. While those drivers are important to the company's business model today, they have often caused headaches for Kalanick and his team. Some drivers have joined class action lawsuits demanding to be classified as employees, rather than independent contractors, and other drivers have protested against the company, demanding better pay and support.
Uber has said it doesn't plan to phase out drivers anytime soon. But with the company on the verge of launching a fleet of self-driving cars in San Francisco, that could change.
The scene down at Uber's garage is a busy one. A dozen Uber-branded autonomous vehicles line the street with their rooftop gear whirling away. Other self-driving cars, accompanied by a human or two, slowly roll in and out of the building.
Bahaddine, a full-time Uber driver not involved in the autonomous vehicle project who asked to be identified by just his first name, said Uber told drivers about its plans to launch self-driving Fords and Volvos in San Francisco. He's not too concerned, however, that robot cars will take his job.
"I'm not worried," Bahaddine said. "It's only 100 cars coming."
First published December 13 at 11:02 a.m. PT.
Updated at 3:25 p.m. PT and December 14 at 7:13 a.m. PT: The first update added new information about launch timing and the Volvo partnership.The second added information about the DMV's perspective.