That companies are offshoring work at a growing rate is certainly true. That offshore outsourcing, which began decades ago in manufacturing, is now expanding to include some of the most highly skilled jobs we have is also true. And that these jobs are gone and will never come back may be true, too.
However, that the causes are misguidedness, short-sightedness or even evil business leaders is not true. And that the solution is to stop the practice is even less true.
We are certainly in a period in which America's trust in its business leaders is at a real low.
The simple truth is that offshoring is not the result of a few Benedict Arnolds.
Yes, offshoring does involve taking advantage of "cheap foreign labor." But let's be fair. Americans love cheap. Wal-Mart Stores, the largest U.S. company, is famous for its low prices. Customers love Wal-Mart. That Wal-Mart is, all on its own, one of China's top trading partners doesn't slow down the American appetite for what the mega-retailer does or how it does it. Does this make Wal-Mart bad? Of course not. In fact, Wal-Mart just topped Fortune's list of America's most-admired companies.
As consumers, we demand the lowest possible price and the highest possible quality. If an American company can't deliver it--sorry; we'll buy from whoever can, American or not.
The simple truth is that offshoring is not the result of a few Benedict Arnolds. It's a result of the relentless pressure on businesses to take advantage of every opportunity available to them to reduce costs, increase quality and add to profits.
Stopping offshoring--or imposing a moratorium, as some have suggested--would simply put U.S. companies at the mercy of their foreign competitors. Does that mean that every company that is offshoring is considering all of its options and making a fully informed decision? Of course not.
|There is a train coming down the tracks. If we don't work together to fully understand the changes heading our way, we will all be equally flattened when it hits.|
There are real issues that we need to better understand quickly--very critical ones, such as the protection of intellectual property and private data. And top companies are working very hard to do just that. But again, let's be fair. Intellectual property gets stolen in the United States. And identity theft didn't begin with offshoring. Sadly, it's yet another American innovation.
What to do
So what should we do? Simply tell people to hang on, that macroeconomics will eventually come around to save them? I'd instead suggest a more aggressive, two-pronged effort.
First, we need to open a dialogue across business, government, labor, and academia to better understand where outsourcing, offshoring and the global economy are taking us. There is a train coming down the tracks. But we seem to be arguing over who's going to stand where on the track. It won't matter. If we don't work together to fully understand the changes heading our way, we will all be equally flattened when it hits.
Second, we need to begin to develop a blueprint for a response to these changes that builds on the best of America: investing in our people; investing in research and development; spurring our entrepreneurial energies. We don't need government regulations to protect us. But we do need to seize the moment in a uniquely American style.
What might that be? We should embrace offshoring where it makes sense, but we should also reinvest some of those savings right here. Let's put money back intoservices.
Let's find ways to encourage entrepreneurs to launch new call centers in places like North Dakota and the Bronx to compete head-to-head with, the Philippines and other countries. Let's find ways to help some of our people reapply their talents in fields like education and health care. Let's redouble our investments in research and development in areas like nanotechnology and biogenetics--fields that offer the United States the opportunity to dominate tomorrow's great industries.