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Short Take: Quintus, KPMG team on e-commerce services

Quintus is teaming with KPMG to deliver customer service enhancements for businesses based on Quintus' eContact Software, which enables companies to personalize, route and manage interactions over the Internet and telephone. KPMG, the market leader in Internet integration services, has joined the Quintus Corporation Global Partner program. Under the terms of the agreement, KPMG will provide system integration services for the Quintus eContact Suite and will form a CRM practice to deploy eContact at customer sites around the world.

    Quintus is teaming with KPMG to deliver customer service enhancements for businesses based on Quintus' eContact Software, which enables companies to personalize, route and manage interactions over the Internet and telephone. KPMG, the market leader in Internet integration services, has joined the Quintus Corporation Global Partner program. Under the terms of the agreement, KPMG will provide system integration services for the Quintus eContact Suite and will form a CRM practice to deploy eContact at customer sites around the world.