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Short Take: Excite@Home wrangles with email upgrade

Excite@Home, a major high-speed Internet access provider, suffered network-wide email outages on its @Home cable-modem service recently, the company confirmed. During a hardware and software upgrade last week, the company had "some problems with the migration," according to a spokeswoman. The company does not know how many of its more than 2 million customers may have been affected, though any downtime apparently was intermittent. Service has now been restored, according to the company.

    Excite@Home, a major high-speed Internet access provider, suffered network-wide email outages on its @Home cable-modem service recently, the company confirmed. During a hardware and software upgrade last week, the company had "some problems with the migration," according to a spokeswoman. The company does not know how many of its more than 2 million customers may have been affected, though any downtime apparently was intermittent. Service has now been restored, according to the company.