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Patchy day for BigPond users

Users of Telstra's turbulent BigPond ADSL network and cable service are facing yet another day of connection problems, which first surfaced Thursday night. A message posted on Telstra's service status page Friday morning says the BigPond ADSL network is having service difficulties. "Technicians are treating it as a priority," the statement says. The BigPond cable service is also experiencing difficulties, affecting customers in Queensland. The status page says customers may experience a slow response with the BigPond broadband cable service. ZDNet reported last week that Telstra had scheduled a 16-day planned outage due to commence Aug. 7. However, no planned outages were scheduled for Friday. Telstra has been contacted for comment. Staff writer Megan McAuliffe reported from Australia

Users of Telstra's turbulent BigPond ADSL network and cable service are facing yet another day of connection problems, which first surfaced Thursday night. A message posted on Telstra's service status page Friday morning says the BigPond ADSL network is having service difficulties.

"Technicians are treating it as a priority," the statement says. The BigPond cable service is also experiencing difficulties, affecting customers in Queensland. The status page says customers may experience a slow response with the BigPond broadband cable service. ZDNet reported last week that Telstra had scheduled a 16-day planned outage due to commence Aug. 7. However, no planned outages were scheduled for Friday. Telstra has been contacted for comment.

Staff writer Megan McAuliffe reported from Australia