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Intel-based Macs: Problems can be caused by System migration -- printer drivers

Intel-based Macs: Problems can be caused by System migration -- printer drivers

We're beginning to receive reports from readers indicating that performing migration from a PowerPC-based Mac to an Intel-based Mac can cause some minor issues.

MacFixIt reader Payson Hall reports an issue with carried-over PowerPC printer drivers:

"Purchased a 20" iMac Core Duo yesterday. Migrated the soul of my Powerbook using the utility provided. I then updated to Mac OS X 10.4.5

"Symptom: Printing crashed some apps (MS Word) or was ignored by others (textedit). I spent 90 minutes on the phone with Apple this morning to resolve the problem.

"The problem originates from migration utility. It brings across PowerPC print drivers. Apparently the OS upgrade for 10.4.5 does not overlay them.

In Payson's case, the issue is easily resolved by removing the current printer driver directory and replacing it with the Intel-based drivers from the "Optional Installs" package on the Mac OS X installer DVD. The process is as follows:

  1. Move the HD/Libraries/Printers folder to the desktop.
  2. Restart the system and put in the Intel Mac OS X install disc.
  3. Use the "Optional Installs" package to reinstall the printer drivers.

Feedback? Late-breakers@macfixit.com.

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