And beginning Monday, customers who buy a Dell PowerEdge server with Linux will get a coupon entitling them to one incident's worth of one-day response from LinuxCare. The coupon can be redeemed for Web- or email-based technical support.
While many have criticized Linux for lack of formal support, that situation is changing as new companies spring up to fill the perceived need. Hewlett-Packard, for example, is adding a section on Linux to its Web-based technical support database.
"Our customers are showing an interest in deploying workstations, servers, and business desktops with the Linux operating system," said Carl Everett, senior vice president of Dell's Personal Systems Group, in a statement. "With today's announcement, customers can have a one-stop-shop for Linux support that can guide them through installation, deployment, and maintenance of Linux on Dell workstations, servers, and business desktops."