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Kana rises on Cisco deal

Kana Communications, Inc. (Nasdaq: KANA) shot up 11 percent Monday after Cisco Systems, Inc. (Nasdaq: CSCO) said it will use the company's enterprise relationship management software.

Shares were up 3 3/4 to 36 11/16.

Kana's application will work with Cisco's software to improve customer personalization, the companies said.

The Kana Service application was previously Silknet eService; Kana bought Silknet in February.

Financial details of the deal were not released.