iOS 6 users continue to grapple with Wi-Fi problems

More users of Apple's updated operating system are chiming in about Wi-Fi troubles on their iPhones and iPads.

Lance Whitney Contributing Writer
Lance Whitney is a freelance technology writer and trainer and a former IT professional. He's written for Time, CNET, PCMag, and several other publications. He's the author of two tech books--one on Windows and another on LinkedIn.
Lance Whitney
2 min read
Wi-Fi access is still out of commission for many iOS 6 users.
Wi-Fi access is still out of commission for many iOS 6 users. Apple

A number of Apple iOS 6 users say they still can't connect to Wi-Fi networks, and the problem isn't just with the iPhone 5.

Reports of the glitch have filled up 91 pages on Apple's Discussion Forums since September 19. Most users say the Wi-Fi option on their device is grayed out, preventing them from accessing the feature at all. Many have tried the usual fixes, such as reinstalling the OS, resetting the device, and even getting a replacement unit from Apple. But the problem persists.

Some users have said the bug is isolated to the iPhone 5. But many of the complaints on Apple's forums are from people using an iPhone 4S, iPad, or another Apple device.

iOS 6 users first ran into Wi-Fi problems shortly after the OS was released. Several people reported then that the Wi-Fi option was grayed out. The culprit was traced back to an offline Apple Web page that checks to make sure a Wi-Fi connection doesn't require a login. Once the page was brought back up, the glitch was fixed. Or so it was thought.

As is often the case, the issue affects some users and not others. I upgraded to iOS 6 on my iPhone 4S and iPad 2 and have had no trouble connecting through Wi-Fi. So it's still difficult to gauge how many people are affected. That makes the problem more difficult to resolve since there are likely other factors involved than just the new OS.

CNET again contacted Apple for comment and will update the story if the company responds.

Though generally garnering positive feedback, the iPhone 5 and iOS 6 both come with some baggage.

The new iPhone has presented its share of technical flaws, including scrapes and scratches around the edge, static lines on the keyboard when keying in your password, light leaks behind the front display, and a purple halo effect on certain photos.

Apple's new OS has been dinged most severely for its buggy Maps app, presenting users with misplaced locations, lost cities, duplicated islands, and other mistakes.

The company has been publicly silent about most of the iPhone complaints, though marketing chief Phil Schiller reportedly told an iPhone 5 buyer that the scrapes and scratches were "normal" for aluminum products.

But Apple seems to be taking the Maps flap more seriously. An unnamed Apple executive reportedly told the The New York Times that the company takes full responsibility for the app and that it will "pour as much time and manpower into repairing Maps as it takes."

Those of you who have upgraded to iOS 6, are you experiencing Wi-Fi problems? Please let us know in the comments below.

(Via AppleInsider).

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