60% of people worry that tech is moving too fast, study finds

People want to see more regulation as global trust in technology erodes.

Rae Hodge Former senior editor
Rae Hodge was a senior editor at CNET. She led CNET's coverage of privacy and cybersecurity tools from July 2019 to January 2023. As a data-driven investigative journalist on the software and services team, she reviewed VPNs, password managers, antivirus software, anti-surveillance methods and ethics in tech. Prior to joining CNET in 2019, Rae spent nearly a decade covering politics and protests for the AP, NPR, the BBC and other local and international outlets.
Rae Hodge

Research from Edelman shows that trust in technology has declined in 21 of 26 markets.

Edelman/Screenshot by CNET

Public trust in technology has fallen across around the world while support for regulation of the tech industry is rising, according to a report from communications firm Edelman. Trust in technology fell globally by 4%, with declines of 7% in the US and 6% in Australia, says the report, published Tuesday. 

More than 60% of all respondents said they worried that the pace of technology was too fast and that governments don't understand it enough to regulate it. Another 66% said they worry that technology will make it impossible to know if what people are seeing or hearing is real

In its report, Edelman said the declines in trust underline the importance for technology companies to be transparent about the possible downsides of technologies. Some 54 percent of the study's respondents said their trust would increase in technology companies if those companies communicated potential downsides. 

The report surveyed more than 34,000 respondents, across 28 markets globally. 

"The trend of eroding trust in the technology sector continues," Edelman technology chair Sanjay Nair said in a release. "The trust decline may be small, but it is reflective of consistent concerns that technology companies are not adequately preparing society for the impact of their innovations."

The full report is available online at Edelman's website.