Global IT services revenue hits $793 billion

Spending in software support sees highest growth rate, at 6.6 percent, in overall IT services industry last year, according to a Gartner report.

Jason Ng

The IT services market bounced back from the effects of the global recession to record a 3.1 percent increase in revenue to $793 billion last year, from $769 billion in 2009, according to a new report from Gartner.

Released earlier this week, the study revealed that the majority of end-user spending in the market went toward software support, pushing this sector to clock the highest growth at 6.6 percent. Process management and hardware support saw weaker results, where both segments grew at 1 percent less than projected.

Consulting, development, and integration services performed slightly better than expected as organizations that held back on investments began investing again last year, particularly in the second half of 2010, Gartner said.

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