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Firm aims to ease flexible email

Net start-up Delano Technology is going to market with a product it says will make it easy for firms to build flexible email applications.

An Internet start-up is going to market with a product it says will make it easy for firms to build flexible email applications.

Delano Technology tomorrow will ship its E-mail Application Server, software that provides users with a drag-and-drop development environment for applications that automate email interactions and integrate them with the Web and other information sources.

"Our customers were saying, 'We want to create applications to use email,' so we set out to fill that gap and create a simple, easy-to-use environment for this new class of application," said Delano cofounder and chief technology officer Tony Davis.

Delano's product sits on top of a firm's email servers, Web servers, directories, and databases in order to automate and manage email correspondence on a continuous basis. Firms can create applications that automatically harvest incoming email for contact information and put that in a database, then reply to that email or direct the sender to a form on a Web page, for example.

Delano, which launched in 1998 with funding from XDL Capital, offered a beta version of its flagship product in February. The firm's other cofounder, Bahman Koohestani, is a former director of messaging products for Netscape Communications and helped build Netscape's email servers.

The demand for email management has created an uptick in products and services, including another company launched by former Netscape employees, Responsys, a Web-based service for handling customer email.

Delano's product runs on Microsoft's Windows NT operating system. A 30-day evaluation copy is available download from the Delano site.

Customers so far include PricewaterhouseCoopers and KPMG.