Facebook to merge WhatsApp, Messenger, Instagram messaging

The company wants to make it possible to send messages among the services while keeping the brands separate.

Queenie Wong Former Senior Writer
Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in San Jose and the Statesman Journal in Salem, Oregon. A native of Southern California, she took her first journalism class in middle school.
Expertise I've been writing about social media since 2015 but have previously covered politics, crime and education. I also have a degree in studio art. Credentials
  • 2022 Eddie award for consumer analysis
Lori Grunin Senior Editor / Advice
I've been reviewing hardware and software, devising testing methodology and handed out buying advice for what seems like forever; I'm currently absorbed by computers and gaming hardware, but previously spent many years concentrating on cameras. I've also volunteered with a cat rescue for over 15 years doing adoptions, designing marketing materials, managing volunteers and, of course, photographing cats.
Expertise Photography, PCs and laptops, gaming and gaming accessories
Queenie Wong
Lori Grunin
3 min read

Facebook plans to make it possible for WhatsApp, Messenger and Instagram users to send messages to one another without switching apps.

The three standalone apps will remain separate, but they'll be brought together under a single messaging platform or protocol. The changes would allow you to send messages from one of the company's chat systems to another -- so you could speak to your Messenger-only friends without leaving WhatsApp.

Facebook said it's still figuring out the details, but the apps would include end-to-end encryption, ensuring that only the participants of a conversation can view the messages being sent. The tech firm, which has faced a series of scandals over data misuse and privacy, plans to finish this work by the end of this year or early 2020, according to The New York Times, citing four people working on the project. 

"We want to build the best messaging experiences we can; and people want messaging to be fast, simple, reliable and private," a Facebook spokesperson said in a statement. "We're working on making more of our messaging products end-to-end encrypted and considering ways to make it easier to reach friends and family across networks."

The strategy also highlights how Facebook CEO Mark Zuckerberg is exerting more control over the companies Facebook acquired for billions of dollars. Facebook purchased WhatsApp for $19 billion in 2014 and Instagram for $1 billion in 2012. Some of these founders reportedly have butted heads with Zuckerberg and left the company. That list of departures includes Instagram co-founders Kevin Systrom and Mike Krieger, WhatApp's Brian Acton and Jan Koum and Oculus co-founders Palmer Luckey and Brendan Iribe. 

Integrating the apps could help Facebook make more money from ads by getting its users to spend more time texting in its chat apps rather than turning to other texting services by Apple and Google, according to people who spoke to the Times. 

But the changes might not sit well with some Facebook users, who have become more wary about the data the company shares with other tech firms following a number of scandals. Last year, revelations surfaced that UK political consultancy Cambridge Analytica harvested the data of up to 87 million Facebook users without their permission. 

It's unclear what user information will be shared among Facebook Messenger, Instagram and WhatsApp.

Matthew Green, a cryptographer at John Hopkins University, raised concerns on Twitter about the data that could be shared between the apps and whether WhatsApp's encryption would become less secure. WhatsApp only requires a phone number to sign up for the app while Facebook asks users to verify their identities, the Times pointed out in its report. 

Integrating Facebook Messenger with WhatsApp and Instagram might also make it harder for government regulators to break up the company, some analysts said.

"It ties up the company more rigidly," said Brian Wieser, an analyst at Pivotal Research Group. "They're doubling down on the fact that they're one company. The stakes are higher." 

This week, advocacy groups such as the Electronic Privacy Information Center and Color of Change sent a letter to the Federal Trade Commission asking regulators to "unwind the acquisition of WhatsApp and Instagram." The FTC is currently investigating Facebook for allegedly violating an agreement it had with the US government to keep its users' data private. 

Facebook is expecting messaging to play a much bigger role in its future. In October, Zuckerberg said a growing number of users are shifting from posting publicly to sharing privately in messaging apps. 

First published Jan. 25, 8:32 p.m. PT
Update, Jan. 25, 12 p.m. PT: Adds more background.
Update, Jan. 25, 1:12 p.m. PT: Adds quote from Brian Wieser, tweet from Matthew Green and more background.

Tech Turkeys 2018: So much Facebook! But net neutrality too

See all photos

CES 2019: See all of CNET's coverage of the year's biggest tech show.

Everything about Fortnite: What you need to know about the hit game.