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E-tailers tally sales, tackle returns

Internet stores have little time to celebrate their stunning holiday sales now that the next big challenge has arrived: post-Christmas returns and keeping customers happy.


  latest developments 

Internet stores have little time to celebrate stunning holiday sales now that their next big challenge has arrived in the form of post-Christmas returns.


Impatient investors shed Net stocks
Unwilling to wait for final sales figures for the crucial holiday season, investors sell shares in several e-tailers.

Electronics retailers are season's winners
Santa's sled was full of digital video disc players, digital cameras, jewelry and cashmere shawls, making electronics stores among the season's winners.

Barter site provides alternative to returning gifts
Intellibarter is one of a growing number of Net barter sites that lets users trade goods without any cash changing hands.