Deck the Web: E-commerce rings in the holidays

The amount of holiday shoppers online this year has grown, giving e-commerce sites the chance to avoid the pitfalls of Christmas past.

CNET News staff
2 min read

Sites seek to avoid pitfalls of Christmas past

By CNET News.com Staff
Dec. 8, 2000, 12:30 p.m. PT

The holiday season is a make-or-break time for many e-tailers, and this year is no exception. Despite past problems, consumers are flocking to the Web this year in greater numbers to buy holiday gifts. Will the industry receive candy or coal in its e-stocking for 2000?

Online sales more fulfilled this year, study says
video E-tailers demonstrate that they've learned from last year's mistakes, this year giving shoppers a 92 percent chance of success with their Web orders, according to a study.

Clock ticks for holiday shoppers, e-tailers
video The last day, on average, to shop online with guaranteed delivery for the holidays is this Sunday, Dec. 17, according to a survey.

Study: Consumers throttling back on e-tail purchases
For the week ended Dec. 3, online sales rose only 50 percent year over year, down from a jump of 140 percent the week before, says a PC Data survey.

E-tail sites resilient amid latest holiday hubbub
video Web sites are handling holiday traffic well, even improving performance from a few weeks ago, according to a study.

Embattled e-tailers prepare for big holiday rush
Instead of boasting unlimited budgets fueled by the investor enthusiasm of 1999, many of this year's Christmas contenders are going in battered by layoffs, shrinking budgets and plunging stock prices.

Net travel options could ease holiday headaches
video | update The travel trauma that usually accompanies the holiday season may be less grueling this year as consumers are finding more places online to buy airline tickets and seeing new wireless e-commerce options.

Discount retailers revamp sites for holiday rush
Big box" retailers such as Wal-Mart, Kmart and Target are making a major push online to capture holiday sales, unveiling redesigned Web sites that aim to overcome last year's online retailing woes.

Dot-coms paring down ad spending ahead of holidays
video Dot-coms are mostly dropping their big-budget, showy advertising campaigns this holiday season, focusing instead on online and direct marketing to drive sales, industry executives say.

E-tailers give new voice to customer service
video After last year's string of customer service failures, many click-and-mortar stores are making their Web sites talk in hopes of coaxing more sales out of customers.

Visa wants to get holiday Net shoppers charged up
video The credit card company announced Tuesday that its cardholders will receive discounts when shopping at certain online sites, including the Sunglass Hut Web site, Cooking.com and CDNow.


Holiday shoppers snub PCs, snatch up gadgets
DVD players, televisions and personal digital assistants are big sellers, while many stores are selling other digital products, such as MP3 players.

Demand for elusive PlayStation 2 swamps e-tail sites
Amid the consumer frenzy to buy the much sought-after video-game console, several Internet retailers, including Amazon.com, BestBuy.com and BlueLight.com, have seen their sites stall or shut down.

Holiday sites prepare