Netflix price hike stirs subscriber ire (roundup)

The DVD rental and movie-streaming company changes its pricing structure, prompting an uproar among its legion of users.

Netflix now tone-deaf on public perception

Big Why not spell out the reasons for the price increase instead of cheering a potential $1 billion payday? Public-relations experts say there's a better way to deliver bad news to subscribers.
(Posted in Media Maverick by Greg Sandoval)
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July 26, 2011 7:41 AM PT

Netflix 'hates' upsetting customers, but most won't cancel

Big Movie-rental service says it laments customer backlash to upcoming 60 percent price increase, but says it could help company generate $1 billion in quarterly revenue for first time.
(Posted in Media Maverick by Greg Sandoval)
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July 25, 2011 2:53 PM PT

Don't call Netflix's CEO 'Greed' Hastings just yet

Big Thinking about dumping your Netflix subscription in September when rates could rise as much as 60 percent? Here's one more thing to consider.
(Posted in Media Maverick by Greg Sandoval)
• Netflix, DreamWorks Animation in licensing talks, report says
July 25, 2011 4:17 AM PT

Is Netflix killing DVDs like Apple killed floppies?

Big Champagne CEO argues that Netflix's price increase is reminiscent of when Apple CEO Steve Jobs removed the 3.5-inch floppy drive from the iMac.
(Posted in Media Maverick by Greg Sandoval)
July 18, 2011 9:18 AM PT

What was Hollywood's role in Netflix price hike?

As customers cast about for answers to why Netflix unexpectedly raised prices by 60 percent, some observers speculate that Hollywood is in some way forcing its hand.
(Posted in Media Maverick by Greg Sandoval)
July 18, 2011 4:00 AM PT

Will Netflix reverse price hike? Outlook not good

Video-rental service doesn't appear ready to give any ground on new price hikes and competitors are now trying to benefit from controversy surrounding Netflix.
(Posted in Media Maverick by Greg Sandoval)
July 14, 2011 2:48 PM PT

Five ways Netflix still needs to improve itself

Netflix's new pricing plan is problematic to some, but there are other issues with Netflix, too. Fix these, and maybe we'd pay more money.
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(Posted in Crave by Scott Stein)
July 14, 2011 12:14 PM PT

Netflix managers prepared for backlash to price hike

Customer service reps are telling callers that a day before unveiling a price hike, managers told them to expect some angry calls. A Wall Street analyst has accused Netflix of being unprepared for backlash.
(Posted in Media Maverick by Greg Sandoval)
July 13, 2011 7:04 PM PT

Angry Netflix subscribers--so, who has a better deal?

We predicted that Netflix's lackluster streaming library would get the company into trouble. But now that managers made it more expensive to rent DVDs, the problem is exacerbated.
(Posted in Media Maverick by Greg Sandoval)
July 13, 2011 5:14 AM PT

'Dear Netflix': Price hike ignites social-media fire

Following news that it's raising prices, the company's Facebook page has gotten some 10,000 comments and counting today as a "Dear Netflix" meme emerges on Twitter.
(Posted in Digital Media by Eric Mack)
July 12, 2011 5:53 PM PT

Netflix hikes prices, adds DVD-only plan

The company is now charging $7.99 per month for one DVD out at a time, with no streaming, while increasing the price of its basic DVD-and-streaming plan by nearly 60 percent.
(Posted in The Digital Home by Don Reisinger)
July 12, 2011 8:58 AM PT