Google Drive appeared to experience a widespread service disruption on Tuesday, with people reporting outages and other issues across the US. The issue has now been resolved, but not before people took to social media to vent frustration about Google Drive going down amid remote work and learning.
"We're investigating reports of an issue with Google Drive," the company said in a messages on its G Suite status dashboard posted at 7:29 a.m. PT, noting in a followup that "affected users are unable to access Google Drive."
At 9:17 a.m. PT, Google gave the all-clear, saying the problem with Google Drive should be resolved. It also apologized for the outage and said that "system reliability is a top priority."
People began reporting trouble with Google Drive around 6:45 a.m. PT, according to outage monitoring site DownDetector. While some said they were getting error messages, others reported that Google Drive wasn't loading at all. Those affected also took to Twitter to vent frustration over the outage, with some noting that it was disrupting virtual learning. Many people are relying on Google Drive and other services to help with remote work and schooling amid the coronavirus pandemic.
Google didn't respond to a request for additional information.