Gmail outage is over after hours-long service disruption

The widespread outage hit Asia during work hours, as well as the US and Europe.

Sareena Dayaram
Sareena Dayaram
Sareena Dayaram Senior Editor
Sareena is a senior editor for CNET covering the mobile beat including device reviews. She is a seasoned multimedia journalist with more than a decade's worth of experience producing stories for television and digital publications across Asia's financial capitals including Singapore, Hong Kong, and Mumbai. Prior to CNET, Sareena worked at CNN as a news writer and Reuters as a producer.
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Sareena Dayaram

A map shows the countries affected by the Gmail outage as of 1:45 a.m. PT Thursday.


Gmail appears to be working again Thursday after people worldwide reported disruptions to a number of Google services over about seven hours. 

A widespread outage of the popular Google services began shortly after 9 p.m. PT Wednesday. People reported issues in the US, Europe and parts of Asia including India, Japan, Singapore and Australia, according to outage monitoring site DownDetector. Gmail users said they had trouble attaching files and were unable to send and receive emails. Some had problems logging in. 

Google's app status page indicated that Google Meet, Google Docs, Google Keep and Google Voice also experienced service disruptions.


Google's app status page shows services that were affected by a widespread outage.

Screenshot by Sareena Dayaram/CNET

As of 4:10 a.m. PT Thursday, Google said on its status dashboard that the problem with Gmail was resolved. 

"System reliability is a top priority at Google. We are making continuous improvements to make our systems better," reads the latest update. The company didn't say what caused the outage. 

Twitter surged with complaints about the service disruption.  

Gmail and Google Drive suffered a global outage in March 2019 that also affected people's ability to send emails.