Verizon outage takes down some wireless services in Southern California

Phone calls are dropping out for customers in areas, including LA and San Diego.

Corinne Reichert Senior Editor
Corinne Reichert (she/her) grew up in Sydney, Australia and moved to California in 2019. She holds degrees in law and communications, and currently writes news, analysis and features for CNET across the topics of electric vehicles, broadband networks, mobile devices, big tech, artificial intelligence, home technology and entertainment. In her spare time, she watches soccer games and F1 races, and goes to Disneyland as often as possible.
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Corinne Reichert

Verizon calls aren't working in Southern California.

Angela Lang/CNET

Verizon customers across Southern California have complained of an hours-long outage taking out their mobile service Tuesday afternoon and causing calls to drop. People from LA to San Diego to Coachella have complained on Twitter about the issues since around 1:30 p.m. PT. Text and data both seem to be working for Verizon customers.

In response to one complaint on Twitter at around 3:20 p.m. PT, Verizon said its "technicians are on site working on the towers as we speak."

"We are experiencing a network issue impacting voice services for some customers in parts of Southern California. Our engineers have identified the issue and are working to resolve it as quickly as possible," Verizon said in an emailed statement. "Customers can try placing their device in airplane mode for 30 seconds or restarting their phone if they are impacted and that should fix the issue."

Some customers said resetting their network settings also helped resolve the issue.