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Samsung Galaxy Note 7 owners deserve a break (The 3:59, Ep. 267)

We discuss whether Samsung should give loyal customers additional incentives, as well as a new Amazon initiative and "The Walking Dead."

Ben Fox Rubin Former senior reporter
Ben Fox Rubin was a senior reporter for CNET News in Manhattan, reporting on Amazon, e-commerce and mobile payments. He previously worked as a reporter for The Wall Street Journal and got his start at newspapers in New York, Connecticut and Massachusetts.
Roger Cheng Former Executive Editor / Head of News
Roger Cheng (he/him/his) was the executive editor in charge of CNET News, managing everything from daily breaking news to in-depth investigative packages. Prior to this, he was on the telecommunications beat and wrote for Dow Jones Newswires and The Wall Street Journal for nearly a decade and got his start writing and laying out pages at a local paper in Southern California. He's a devoted Trojan alum and thinks sleep is the perfect -- if unattainable -- hobby for a parent.
Expertise Mobile | 5G | Big Tech | Social Media Credentials
  • SABEW Best in Business 2011 Award for Breaking News Coverage, Eddie Award in 2020 for 5G coverage, runner-up National Arts & Entertainment Journalism Award for culture analysis.
Alfred Ng Senior Reporter / CNET News
Alfred Ng was a senior reporter for CNET News. He was raised in Brooklyn and previously worked on the New York Daily News's social media and breaking news teams.
Ben Fox Rubin
Roger Cheng
Alfred Ng
359267
CNET

People who bought the Samsung Galaxy Note 7 ended up with a raw deal, having to give up a phone they really liked for something less impressive (though obviously much safer).

Considering that situation, shouldn't Samsung offer incentives to past Note 7 owners for their purchase of the Note 8, which is expected to be revealed next week?

Also on today's podcast, we talk about Amazon Instant Pickup, the e-commerce company's latest program to get items to customers even faster, and CNET's interview with "The Walking Dead" star Norman Reedus.

The 3:59 gives you bite-size news and analysis about the top stories of the day, brought to you by the CNET News team in New York and producer Bryan VanGelder.

Check out the extended shows on YouTube.

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