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Phone Won't Charge? Try This Easy DIY Trick at Home First

If your iPhone or Android phone won't charge when you plug it in, this simple toothpick solution could save you a lot of money.

Andrew Lanxon headshot
Andrew Lanxon headshot
Andrew Lanxon Editor At Large, Lead Photographer, Europe
Andrew is CNET's go-to guy for product coverage and lead photographer for Europe. When not testing the latest phones, he can normally be found with his camera in hand, behind his drums or eating his stash of home-cooked food. Sometimes all at once.
Expertise Smartphones, Photography, iOS, Android, gaming, outdoor pursuits Credentials
  • Shortlisted for British Photography Awards 2022, Commended in Landscape Photographer of the Year 2022
Andrew Lanxon
3 min read
iPhone with power cable about to be plugged in

If you've had your phone for some time, a blocked charging port might well be a problem.

Andrew Lanxon/CNET

You plug your iPhone or Android phone into its charger and... nothing happens. Bummer. From broken or rusted charging ports to damaged power cables, there are plenty of reasons your phone might not charge and not all of them can be easily fixed at home. A common reason for faulty charging is simply that your charging port, whether that's Lightning on the iPhone 14 Pro or USB-C on phones like the Google Pixel 7 Pro or Samsung Galaxy S23 Ultra, is clogged with months' worth of pocket fluff and the cable can't quite fit in anymore. 

Not to worry: This is one of the simplest and cheapest charging problems to fix. Here's how. 

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Why is my charging port blocked? 

There are no covers on your phone's charging port, meaning they're exposed to every bit of dust, dirt and debris they encounter. Every time you slide your phone into your pocket your phone will be susceptible to pocket fluff and if, like me, you've got pockets filled with detritus from accidentally washing your jeans with old receipts in the pockets then that's asking for trouble. And that's to say nothing of the biscuit crumbs I have in there. Do not ask me why I have biscuit crumbs in my pockets. 

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Day by day, this won't be a problem but those tiny bits of dust and fluff will build up over the months or years you have your phone, compacting together each time you plug in your charging cable until it forms a solid barrier that stops your charger from going all the way in and allowing it to connect and charge. 

Inserting a cocktail stick into an iPhone's charging port

A wooden cocktail stick is a great tool for the job as the wood won't damage the internal parts. 

Andrew Lanxon/CNET

If you've had your phone for more than six months and you're gradually finding the charger becoming less and less stable (particularly if you have to wiggle it around to get it to begin charging) then it's highly likely that dirt in your port is the culprit. 

How to clean out your phone's charging port 

It's a simple task to unclog your phone's port. You'll need a cocktail stick, toothpick or other thin item that you can poke in to the port to scrape out the grime. Wood or plastic is better as it's less likely to scrape against anything inside and potentially cause harm. I've done this using a metal SIM removal tool and while it worked well, it's not the safest option for your phone. 

Insert your tool of choice into the charging port until it won't go further and gently start scraping away. With an iPhone's Lightning port you can scrape back and forth, but with USB-C you'll need to scrape around the charging connector, which sits in the middle of the port. 

A cocktail stick inside an iPhone's charging port

Get it in there.

Andrew Lanxon/CNET

Eventually you'll start to work the compacted debris loose and you'll be able to encourage the dislodged material out of the port. It's a satisfying process and you might be surprised at how much stuff actually comes out. Gently work on the sides of the port too, but be mindful not to scrape hard against any of the metal charging connectors. 

Eventually you'll have pretty much all of it out. It's difficult to check for sure if you've gotten rid of it all as it's tricky to see inside the port, even if you have a good light to hand. But once you've got a good amount of nonsense out, you can try your charging cable again. 

Close up on dirt removed from an iPhone's charging port

The satisfying removal of nonsense from your phone's charging port.

Andrew Lanxon/CNET

Hopefully it'll plug in more securely now and begin charging. If not, carry on trying to extract more dirt and then test the charger again. If that still doesn't solve the issue it's time to consider other solutions like a new cable or charger.